Ballz® QR Skewers recalled due to fall hazard
- Starting date:
- September 9, 2021
- Posting date:
- September 9, 2021
- Type of communication:
- Consumer Product Recall
- Subcategory:
- Sports/Fitness
- Source of recall:
- Health Canada
- Issue:
- Fall Hazard
- Audience:
- General Public
- Identification number:
- RA-76199
Last updated:
2021-09-09
Summary
-
Product:
Ballz® QR Skewers. -
Issue:
The recalled Ballz® QR Skewers can shear when initially installed or during use causing instability of the trailer and the towing bicycle, posing a fall hazard for the bicycle rider. -
What to do:
Customers should immediately stop using the Ballz® QR Skewer and contact Burley for a free replacement skewer.
Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Burley Designs LLC.
Affected products
Ballz® QR Skewers
Product description
This recalls involves Ballz QR Skewer quick release bicycle axles used to attach the Coho® XC Trailer to a bicycle. The products were sold as individual components (Model No. 960220 & 960222) or included in the sale of the Coho XC Trailer (Model No. 960219 and Trailer No. 935101).
Hazard identified
The recalled Ballz® QR Skewers can shear when initially installed or during use, causing instability of the trailer and the towing bicycle, posing a fall hazard for the bicycle rider.
As of July 19, 2021, the company has received no reports of product failure in Canada, and no reports of injury. In the United States, the company has received 18 reports of product failure, and no reports of injury.
Number sold
The company reported that 261 units of the affected product were sold in Canada and 2,935 were sold in the United States.
Time period sold
The affected products were sold from August 2018 to February 2021.
Place of origin
Manufactured in China.
Companies
- Distributor
-
Burley Design LLC
Eugene
Oregon
UNITED STATES
Images (select thumbnail to enlarge - opens in a new window)
What you should do
Customers should immediately stop using the Ballz® QR Skewers and submit the Replacement Request Form to receive instructions on how to dispose of the skewer and how to receive a free replacement skewer.
For more information, consumers can contact Burley by telephone at 1-800-373-4594, Monday through Friday from 8 am to 5 pm PT, by email or visit the company's website.
Consumers may view the release by the US CPSC on the Commission's website.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.