Consumer product recall

Backcountry Access Tracker4 Avalanche Transceiver recalled due to risk of no signal transmission during emergencies

Last updated


Backcountry Access Tracker4 Avalanche Transceiver
Consumer products - Injury hazard
What to do

Immediately stop using the recalled transceiver and contact K2 Corporation of Canada for a replacement product.

Affected products

This recall involves the Backcountry Access Tracker4 Avalanche Transceiver. The transceivers are worn by skiers/snowboarders/snowmobilers so they can be located if they are buried in an avalanche.  The devices are yellow/black and were sold as a Tracker4 Rescue Package (UPC 886745889144, manufacturing date code 2021).


The transceiver toggle switch may separate from the product. The toggle switch is responsible for selecting transmit mode, search mode, or turning off the device. This separation could prevent the transceiver from switching modes following an avalanche, resulting in no additional aid in the search and rescue process in the case of an avalanche. 

As of May 26, 2022, the company has received no reports of incidents or injuries in Canada or the United States.

What you should do

Consumers should immediately stop using the recalled transceiver and contact K2 Corporation of Canada for a replacement product.

For more information, consumers can contact K2 Corporation of Canada by telephone at 1-866-455-2748, by email or on the company website.

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and K2 Corporation of Canada.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Additional information


Number Sold

The company reported that 41 units of the affected product were sold in Canada and approximately 6,918 were sold in the United States.

Time Period Sold

The affected products were sold from July 2021 to February 2022.

Place of Origin

Manufactured in China

Original published date:
Alert / recall type
Consumer product recall
Consumer products - Sports and fitness


K2 Corporation of Canada

Toronto, Ontario



Backcountry Access Inc.

Boulder, CO


Published by
Health Canada
General public
Identification number

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