Consumer product recall

Atomi Smart Heaters recalled due to fire hazard

Brand(s)
Last updated

Summary

Product
Atomi Smart Heaters
Issue
Consumer products - Fire hazard
What to do

Immediately stop using the recalled product and visit www.atomiheaterrecall.com to register for a refund.

Affected products

This recall involves the Atomi Smart Tabletop Heater, Tower Heater, and Wall Heater available in black, silver, and white colours.

 

The following products are affected:

Product Name

Model Number

Atomi Smart Tabletop Heater

AT1514

Atomi Smart Tower Heater

AT1513

Atomi Smart Wall Heater

AT1677

Issue

In the event of a power interruption, including unplugging the unit, the heater may unexpectedly turn on automatically when power is restored or plugged back in, causing the unit to operate unattended, creating a risk of fire.

As of May 23, 2024, the company has received no reports of fire in Canada, and no reports of injuries. In the United States, the company has received 1 report of the product self-operating and no reports of injuries.

What you should do

Consumers should immediately stop using the recalled heater, visit www.atomiheaterrecall.com to register for a refund and dispose of the product in accordance with municipal electronic waste requirements.

For more information, consumers can contact Atomi Inc. by telephone at 888-770-7140, Monday through Friday, 7:30 am to 5:00 pm CST , or visit the company website www.atomiheaterrecall.com.

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Atomi Inc.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Additional information

Background

Number Sold

The company reported that 10,700 units of the affected products were sold in Canada and 99,400 were sold in the United States.

Time Period Sold

The affected products were sold from October 2020 to April 2024.

Place of Origin

Manufactured in China

Details
Original published date:
Alert / recall type
Consumer product recall
Category
Consumer products - Electronics
Companies

Manufacturer

Atomi, Inc.

New York, New York

United States

Published by
Health Canada
Audience
General public
Identification number
RA-75576

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