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Artis Devices (2016-12-14)
- Starting date:
- December 14, 2016
- Posting date:
- January 6, 2017
- Type of communication:
- Medical Device Recall
- Subcategory:
- Medical Device
- Hazard classification:
- Type II
- Source of recall:
- Health Canada
- Issue:
- Medical Devices
- Audience:
- General Public, Healthcare Professionals, Hospitals
- Identification number:
- RA-61708
Affected Products
A. Artis Zeego Multi-Axis
B. Artis Zee Multi-Purpose
C. Artis Zee Ceiling
D. Artis Zee Biplane
E. Artis Q
F. Artis Q.Zen
Reason
1. In Artis Systems with A100Plus or A100G Generators, an attempt to resume operation following detection of fault (such as a short circuit in the x-ray tube) can result in the failure of a module in the high-voltage generator.
2. For biplane systems delivered with software version VD11B since April of this year, software problems in conjunction with the graphics card may in rare cases result in the loss of image display in the examination room.
Affected products
A. Artis Zeego Multi-Axis
Lot or serial number
All lots
Model or catalog number
10280959
Companies
- Manufacturer
-
Siemens Healthcare GMBH
HENKESTRASSE 127
ERLANGEN
91052
GERMANY
B. Artis Zee Multi-Purpose
Lot or serial number
All lots
Model or catalog number
10094139
Companies
- Manufacturer
-
Siemens Healthcare GMBH
HENKESTRASSE 127
ERLANGEN
91052
GERMANY
C. Artis Zee Ceiling
Lot or serial number
All lots
Model or catalog number
10094137
Companies
- Manufacturer
-
Siemens Healthcare GMBH
HENKESTRASSE 127
ERLANGEN
91052
GERMANY
D. Artis Zee Biplane
Lot or serial number
All lots
Model or catalog number
10094141
Companies
- Manufacturer
-
Siemens Healthcare GMBH
HENKESTRASSE 127
ERLANGEN
91052
GERMANY
E. Artis Q
Lot or serial number
All lots
Model or catalog number
10848280
10848281
10848282
10848283
Companies
- Manufacturer
-
Siemens Healthcare GMBH
HENKESTRASSE 127
ERLANGEN
91052
GERMANY
F. Artis Q.Zen
Lot or serial number
All lots
Model or catalog number
10848353
10848355
Companies
- Manufacturer
-
Siemens Healthcare GMBH
HENKESTRASSE 127
ERLANGEN
91052
GERMANY