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Health product recall

Artis Devices (2016-12-14)

Starting date:
December 14, 2016
Posting date:
January 6, 2017
Type of communication:
Medical Device Recall
Subcategory:
Medical Device
Hazard classification:
Type II
Source of recall:
Health Canada
Issue:
Medical Devices
Audience:
General Public, Healthcare Professionals, Hospitals
Identification number:
RA-61708

Affected Products

A. Artis Zeego Multi-Axis
B. Artis Zee Multi-Purpose
C. Artis Zee Ceiling
D. Artis Zee Biplane
E. Artis Q
F. Artis Q.Zen

Reason

1. In Artis Systems with A100Plus or A100G Generators, an attempt to resume operation following detection of fault (such as a short circuit in the x-ray tube) can result in the failure of a module in the high-voltage generator.

2. For biplane systems delivered with software version VD11B since April of this year, software problems in conjunction with the graphics card may in rare cases result in the loss of image display in the examination room.

Affected products

A. Artis Zeego Multi-Axis

Lot or serial number

All lots

Model or catalog number

10280959

Companies
Manufacturer
Siemens Healthcare GMBH
HENKESTRASSE 127
ERLANGEN
91052
GERMANY

B. Artis Zee Multi-Purpose

Lot or serial number

All lots

Model or catalog number

10094139

Companies
Manufacturer
Siemens Healthcare GMBH
HENKESTRASSE 127
ERLANGEN
91052
GERMANY

C. Artis Zee Ceiling

Lot or serial number

All lots

Model or catalog number

10094137

Companies
Manufacturer
Siemens Healthcare GMBH
HENKESTRASSE 127
ERLANGEN
91052
GERMANY

D. Artis Zee Biplane

Lot or serial number

All lots

Model or catalog number

10094141

Companies
Manufacturer
Siemens Healthcare GMBH
HENKESTRASSE 127
ERLANGEN
91052
GERMANY

E. Artis Q

Lot or serial number

All lots

Model or catalog number

10848280
10848281
10848282
10848283

Companies
Manufacturer
Siemens Healthcare GMBH
HENKESTRASSE 127
ERLANGEN
91052
GERMANY

F. Artis Q.Zen

Lot or serial number

All lots

Model or catalog number

10848353
10848355

Companies
Manufacturer
Siemens Healthcare GMBH
HENKESTRASSE 127
ERLANGEN
91052
GERMANY