Consumer product recall

Applied Comfort Packaged Terminal Air Conditioners (PTACs) recalled due to overheating and fire hazard

Last updated

Summary

Product
Applied Comfort Packaged Terminal Air Conditioners (PTACs)
Issue
Consumer products - Fire hazard
What to do

Immediately stop using the heating function of the recalled PTACs and contact Applied Comfort to schedule a service call.

Affected products

This recall involves Applied Comfort Packaged Terminal Air Conditioners (PTACs).

Model Number Serial Number
NFEC Serial numbers starting with C19 through C21
SCED Serial numbers starting with C19 through C21
SCHPC Serial numbers starting with C19 through C21
CMSCED Serial numbers starting with C19 through C21
CMSCHPC Serial numbers starting with C19 through C21
RMSCED Serial numbers starting with C19 through C21
RMSCHPC Serial numbers starting with C19 through C21
RKSCED Serial numbers starting with C19 through C21
RKSCHPC Serial numbers starting with C19 through C21

Issue

The electric heaters in the PTACs have the potential of not shutting off during an overheating situation, posing a fire hazard.

As of April 11, 2022, the company has not received any reports of incidents or injuries in Canada.

What you should do

Consumers should immediately stop using the heating function of the recalled PTACs and contact Applied Comfort to schedule a service call as soon as possible.  To reduce the risk while waiting for the unit to be serviced, consumers should ensure the discharge grills and/or ducts are not blocked, in order to allow air to freely discharge from the unit.

For more information, consumers can contact Applied Comfort Products Carver Inc. by telephone 1-877-227-7822 Option 3 from Monday to Friday 8am-4pm EST, and by email at recall@carver-na.com.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form

(https://www.canada.ca/en/health-canada/services/consumer-product-safety/advisories-warnings-recalls/report-incident-involving-consumer-product.html).

This recall is also posted on the OECD Global Portal on Product Recalls website (http://globalrecalls.oecd.org/). You can visit this site for more information on other international consumer product recalls.

Additional information

Background

Number Sold

The company reported that 282 units of the affected product were sold in Canada.

Time Period Sold

The affected products were sold from April 2019 to January 2022.

Place of Origin

Manufactured in Canada

Details
Original published date:
Alert / recall type
Consumer product recall
Category
Consumer products - Appliances
Companies

Distributor

Applied Comfort Products Carver Inc.,

Cambridge

Ontario

Canada

Manufacturer

Applied Comfort Products Carver Inc.,

Cambridge

Ontario

Canada

Published by
Health Canada
Audience
General public
Identification number
RA-64123

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