Health product recall

Advanced Relief Eye Drops: product safety

Last updated

Summary

Product
Advance Relief Eye Drops
Issue
Health products - Product safety
What to do

See instructions below. 

Affected products

Brand

Product Name

Market Authorization

Dosage Form

Strength

Lot

1) Pharmasave

Advanced Relief Eye Drops

02344319

Solution

Dextran 70 0.1%, Providone 1%, Polyethylene glycol 400 1%, Tetrahydrozoline hydrochloride 0.05%

"
AR21C03 (on cartons and some bottles)

RL21D01 (on some bottles)"

2) Compliments

Advanced Relief Eye Drops

02344319

Solution

Dextran 70 0.1%, Providone 1%, Polyethylene glycol 400 1%, Tetrahydrozoline hydrochloride 0.05%

"
AR21C03 (on cartons and some bottles)

RL21D01 (on some bottles)"

Issue

The complaint bottle contains Naphazolin HCl 0.013% and Glycern 0.26%. 

What you should do

  • Do not use the affected product. Consult a health care professional if you have used this product and have health concerns.  
  • Contact Teva Canada Ltd. at Teva Canada Customer Care by calling 1-800-268-4129 if you have questions about the recall.
  • Report any health product-related side effects or complaints to Health Canada.

Additional information

Previous recalls or alerts
Background

Depth of recall: Retailers

Details
Original published date: 2022-05-09
Alert / recall type
Health product recall
Category
Health product - Drugs
Companies

Teva Canada Limited.

30 Novopharm Court

Toronto, ON

M1B 2K9

Published by
Health Canada
Audience
General public
Healthcare
Industry
Recall class
Type II
Identification number
RA-64148