Consumer product recall

4 in 1 Adapter set with USB port recalled due to lack of certification

Starting date:
August 28, 2020
Posting date:
August 28, 2020
Type of communication:
Consumer Product Recall
Subcategory:
Electronics
Source of recall:
Health Canada
Issue:
Product Safety
Audience:
General Public
Identification number:
RA-73807

Last updated: 2020-08-28

Summary

  • Product: 4 in 1 Adapter set with USB port.
  • Issue: The affected products do not meet UL/CSA specification requirements, posing a safety hazard.
  • What to do: Consumers should immediately stop using the recalled product and return it to the place of purchase for a refund.

Affected products

4 in 1 Adapter set with USB port

Product description

This recall involves the 4 in 1 Adapter set with USB port. The products are blue in colour and include 3 adapter plugs, 1 USB plug and a travel case. The brand name, product name, model number, and UPC can be found on the product's packaging. The model number can also be found on one of the adapter plugs.

The following products are included in this recall:
Brand and Product Name Model UPC
Home Exclusives 4 in 1 Adapter set with USB port HEAT-650RC    068459203144
PJC 4 in 1 Adapter set with USB port  PJCAT-650RC   068459168450

 

Hazard identified

The affected products do not meet UL/CSA specification requirements, posing a safety hazard.

As of August 18, 2020, the company has received no reports of incidents or injuries in Canada.

Number sold

The company reported that approximately 5,040 units of the affected product were sold at Jean Coutu stores in Canada.

Time period sold

The affected products were sold from September 2017 to January 2020.

Place of origin

Manufactured in Hong Kong

Companies

Distributor
Conair Consumer Products ULC
Woodbridge
Ontario
CANADA
Manufacturer
Luen Ming Electric
Kowloon, HONG KONG
CHINA

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What you should do

Consumers should immediately stop using the recalled product and return it to the place of purchase for a refund.

For more information, consumers can contact Conair Consumer Products ULC by:

  1. Toll free phone number: 1-866-729-2389
  2. Email: consumer_recall@conair.com
  3. Web Address: https://www.conaircanada.ca/recall-info.html
  4. Address of Warranty Care Center: 100 Conair Parkway, Woodbridge, Ontario L4H 0L2

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.