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Consumer product recall

2011 Havoc Bicycle Frame

Starting date:
November 21, 2012
Posting date:
November 21, 2012
Type of communication:
Consumer Product Recall
Subcategory:
Sports/Fitness, Outdoor Living
Source of recall:
Health Canada
Issue:
Product Safety
Audience:
General Public (GP)
Identification number:
RA-15839

Affected products

2011 Havoc Bicycle Frame

Product description

This recall involves all 2011 Havoc bicycle frames. The 2011 bicycle frame can be identified by its serial number stamped on the bottom of the bottom bracket.

The affected serial numbers begin with:

  • K10DQ
  • K10FQ
  • K10IQ
  • K10KQ
  • P11B
  • P10F
  • P10K

Hazard identified

Norco has learned there is a possibility of a crack developing at the joint where the top tube meets the down tube. If the crack grows large enough, the top tube could separate from the down tube while riding, resulting in loss of control of the bicycle and an accident. A rider could sustain severe personal injuries or death in a bicycle accident.

Neither Health Canada nor Norco Bicycles has received any reported incidents of or injuries to Canadians related to the use of these bicycle frames.

Number sold

Approximately 911 units of the recalled bicycle frames were sold at Norco authorized dealers across Canada.

Time period sold

The recalled bicycle frames were sold from November 2010 to September 2011.

Place of origin

Manufactured in China.

Companies

Distributor
Norco Products Ltd.
LTP Sports Group Inc.
Port Coquitlam
British Columbia
CANADA

Images (select thumbnail to enlarge - opens in a new window)


What you should do

Consumers should immediately stop using the bicycle frames and bring recalled bicycle to an authorized Norco retailer for a replacement of the bicycle frame free of charge.

For more information, consumers may contact Norco at 1-800-663-8916 between 8 a.m. and 5 p.m. PST Monday through Friday, by e-mail at recall@norco.com or visit the firm's website.