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Siemens Healthcare will be informing customers about potential dot- or line-shaped artifacts caused by the presence of lubricating grease within the headband of the over-ear headphones listed below when used during head examinations with the Magnetom MRI…

The new software version VC20G provides latest cybersecurity updates and improvements in the following categories: - Improves overall system stability - Improves dicom connectivity - Improves biopsy workflow Specifically, the new software version…

The service pack (full version and delta package) NX VA20A-SP06 (VA20A-04T4) contains improvements concerning performance and stability. - image reconstruction failure solved - Petra sequence image text corrected - new LW for RCCS_2G to support new…

Results of post market surveillance revealed that under certain circumstances the room configuration parameters of the system are set to default values. If these values are larger than the actual room dimensions, a collision with the ceiling or wall…

Siemens Healthcare is information customers of a potential issue with the Artis system in combination with a Siemens Healthineers table or a Trumpf/Maquet table. There are 3 potential issues depending on the combination of the Artis Pheno and type of…

In rare cases, the system may only boot into backup mode after an abrupt shutdown and not reach full operating mode. The full system functionality is not available. Only the backup mode is available, as mentioned in the operator manual. The Syngo start-…

During transversal table movement, it could happen that the rolling bearing which is part of the linear guide rail and enables the transversal table movement may get dislocated. The rolling bearing may fall out of the linear guide rail and thus the…

Sporadically, the distance measurement values displayed in MRI images on third-party postprocessing systems might be wrong if: - enhanced MRI images with rectangular FOV (field of view) are created at the MR scanner, and - in Syngo.via or MR view&…

Results of post market surveillance revealed that under certain circumstances the room configuration parameters of the system are set to default values. If these values are larger than the actual room dimensions, a collision with the ceiling or wall…

Siemens Healthcare is informing customers with a preventive measure to exclude any potential risk of patient injury caused the footrest detaching from the patient table during an examination. Recall start date: December 15, 2022

Issue 1: "password store corrupted" error message during system bootup in rare cases (e.g., if an unplanned and unguided shutdown is triggered via the power button) it is possible that during a later syngo start-up an error message occurs instead of the…

The Artis Pheno System is provided with a dedicated error management mechanism. In rare cases of specific X-ray tube failures, the system is intended to automatically switch over to "bypass fluoroscopy" mode. However, in case such a failure occurs while…

Issue 1 - Indication of block movements function: When the operator activates the functions "block movements" or "block table movements" by pressing the block movements button on the pilot control module, there will be a dedicated message displayed on…

Shift of FMRI overlay and no direct possibility to correct the alignment contribute to an incorrect surgery planning when not detected: - The original error is not generated in the software but a manual error during the scan. - Incorrect anterior/…

During the transmission of the patient table position information, sporadic interference signals may occur due to an error within the patient table position encoder. This problem can be detected by the system and can result in a scan abort. Sporadic…