Consumer product recall

Zwilling Enfinigy Electric Kettle and Zwilling Enfinigy Electric Kettle Pro recalled due to burn hazard

Brand(s)
Last updated

Summary

Product
Zwilling Enfinigy Electric Kettle and Zwilling Enfinigy Electric Kettle Pro
Issue
Consumer products - Burn hazard
What to do

Immediately stop using the recalled products and register for the return process to get a refund.

Affected products

This recall involves certain ZWILLING ENFINIGY Kettle (1.5 L) and ENFINIGY Kettle Pro (1.5 L). It applies to kettles that are marked “MAX 1.5 L” or indicate a maximum capacity of "10" cups. The capacity information is located on the label inside the appliance. 

The following products are affected:

Product Name

PC/GTIN

Product Colour

Product Capacity

ZWILLING ENFINIGY Electric kettle

035886542252 /4009839542251

Black

1.5 L

ZWILLING ENFINIGY Electric kettle

035886524524 / 4009839524523

Silver

1.5 L

ZWILLING ENFINIGY Electric kettle Pro

035886542221 / 4009839542220

Black

1.5 L

ZWILLING ENFINIGY Electric kettle Pro

035886524531 / 4009839524530

Silver

1.5 L

ZWILLING ENFINIGY Electric kettle Pro

035886648213 / 4009839648212

Rose

1.5 L

ZWILLING ENFINIGY Electric kettle Pro

035886648220 / 4009839648229

Gold

1.5 L

ZWILLING ENFINIGY Electric kettle Pro

035886660512 / 4009839660511

Pure-white

1.5 L

Issue

The handle of the water kettles may loosen or break off entirely during use. In isolated cases, the product defect may cause hot water to spill from the kettle, creating a risk of scalding injuries to the user or bystanders in the immediate area, including small children.

As of May 13, 2026, the company has received 21 reports of incidents in Canada and 1 report of potential injury. In the United States, the company has received 96 reports of incidents and 1 report of potential injury.

What you should do

Consumers should immediately stop using the recalled products and register for the return process to get a refund. 

For more information, consumers can contact Zwilling by telephone at 1-866-963-4583, Monday to Friday 9:00 am to 5:00 pm EST, by email at enfinigy-kettle-recall@zwilling.com or visit the company’s website. 

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC), ZWILLING J.A. Henckels, LLC, and Zwilling JA Henckels Canada Ltd. 

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. 

Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form. 

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls. 

Additional information

Background

Number Sold 

The company reported that 43,963 units of the affected products were sold in Canada and 113,590 units were sold in the United States.

Time Period Sold 

The affected products were sold from February 2020 to February 2026. 

Place of Origin 

Manufactured in China

Details
Original published date:
Alert / recall type
Consumer product recall
Category
Consumer products - Household items
Companies

Importer 

Zwilling JA Henckels Canada Ltd. 

Markham, Ontario 

Canada 

 

Distributor 

Zwilling JA Henckels, LLC 

Pleasantville, New York 

United States of America 

 

Manufacturer 

Zhongshan AnBoEr Electrical Appliance Co., Ltd. 

Zhongshan City, Guangdong Province 

China 

Published by
Health Canada
Audience
General public
Recall date
Identification number
RA-82052

Get notified

Receive emails about new and updated recall and safety alerts.

Subscribe