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XN-L Series
- Starting date:
- August 11, 2017
- Posting date:
- September 8, 2017
- Type of communication:
- Medical Device Recall
- Subcategory:
- Medical Device
- Hazard classification:
- Type III
- Source of recall:
- Health Canada
- Issue:
- Medical Devices
- Audience:
- General Public, Healthcare Professionals, Hospitals
- Identification number:
- RA-64460
Reason
This correction alerts the customers to a software problem that causes possible false low WBC counts when using the low WBC mode. Three other software anomalies related to abnormal sample flagging were also identified in this software version.
Affected products
XN-L Series
Lot or serial number
More than 10 numbers, contact manufacturer
Model or catalog number
- XN-450
- XN-550
Companies
- Manufacturer
-
Sysmex Corporation
1-5-1 Wakinohama-kaigandori
Chuo-ku
651-0073
JAPAN