Consumer product recall

WATIER Age Control Supreme Sublime Advanced Day Cream recalled due to microbial contamination

Brand(s)
Last updated

Summary

Product
WATIER Age Control Supreme Sublime Advanced Day Cream
Issue
Consumer products - Microbial hazard
What to do

Immediately stop using the recalled product and contact Groupe Marcelle Inc. for a refund.

Affected products

This recall involves WATIER Age Control Supreme Sublime Advanced Day Cream sold in a cylindrical printed glass jar, containing 50 ml of cream, in a secondary cardboard packaging. The UPC codes associated with the product are (printed under the secondary packaging): 058655630639 and 0863063DL

The lots affected by this recall are (printed under the glass jar and under the secondary packaging):

  • (L)22K1936
  • (L)22G1935
  • (L)22K1935 

Issue

The recalled product does not meet microbial standards over time. The product may contain a microorganism called Streptococcus mutans.  

As of July 13, 2023, the company has received no reports of incidents or injuries in Canada.

What you should do

Consumers should immediately stop using the recalled product and contact Groupe Marcelle Inc. for a refund.

For more information, consumers can contact Groupe Marcelle Inc. by telephone at 1-800-665-4531 from 7:30 am to 4:30 pm EST Monday to Friday or by email at customer.service@groupemarcelle.com.

Please note that, in addition to the requirements of the Cosmetic Regulations, the Food and Drugs Act (FDA) prohibits the sale of cosmetics that are either made with hazardous substances, or under unsanitary conditions, to users in Canada.

Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Additional information

Background

Number Sold

The company reported that 3138 units and 1559 affected samples were sold or distributed in Canada.

Time Period Sold

The affected products were sold from March, 2023 to July, 2023.

Place of Origin

Manufactured in Canada

Details
Original published date:
Alert / recall type
Consumer product recall
Category
Consumer products - Beauty and personal care
Companies

Manufacturer and Distributor

Groupe Marcelle Inc.

9200 Chemin de la Côte de Liesse

Lachine (Québec)

Canada, H8T 1A1

Published by
Health Canada
Audience
General public
Identification number
RA-73970

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