Consumer product recall

WARN® Handheld Wireless/Corded Remote Control for VR EVO Winches recalled due to injury hazard

Last updated

Summary

Product
WARN® Handheld Wireless/Corded Remote Control for VR EVO Winches
Issue
Consumer products - Injury hazard
What to do

Immediately stop using the recalled remote and contact WARN Customer Service for a replacement WARN HUB wireless remote.

Affected products

This recall involves the WARN® Handheld Wireless/Corded Remote Control for VR EVO Winches. VR EVO Winch affected serial numbers range from 03062019xxxx - 29112022xxxx (03 June 2019 - 29 November 2022).  Serial numbers are located on the back side of the winch drum support. Only the remote is subject to the recall notice, the winch is not affected. The affected remote switch face configurations have all black components on the remote switch face.

Affected Model Numbers

PN 103250 - VR EVO 8

PN 103251 - VR EVO 8-S

PN 103252 - VR EVO 10

PN 103253 - VR EVO 10-S

PN 103255 - VR EVO 12-S

PN 103254 - VR EVO 12

PN 104218 - S/P Remote & Control Module

Issue

A small number of remotes exposed to water and/or corrosion on specific locations on the circuit board may cause the winch to start operating when not intended, or to not turn off when the switch button is released, posing an injury hazard.

As of January 24, 2023, the company has received no reports of incidents or injuries in Canada.

What you should do

Consumers should immediately stop using the recalled remote and contact WARN Customer Service for a replacement remote.

For more information about this recall, including instructions, and to request a replacement wired remote, and wireless HUB remote, consumers can go to WARN’s website: https://www.warn.com/vr-evo-remote-infoConsumers can also contact WARN Customer Service at cs@warn.com or by telephone at 1-800-543-9276 Monday to Friday between 7 AM and 4 PM PST.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Additional information

Background

Number Sold

The company reported that 8,019 units of the affected product were sold in Canada.

Time Period Sold

The affected products were sold from June 2019 to November 2022.

Place of Origin

Manufactured in China

Details
Original published date:
Alert / recall type
Consumer product recall
Category
Consumer products - Electronics
Companies

Importer

WARN Industries, Inc.

Clackamas, Oregon

United States

Published by
Health Canada
Audience
General public
Identification number
RA-72620

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