Various Toshiba-brand AC adapters recalled due to risk of fire and burn hazard
Brand(s)
Summary
Immediately dispose of all affected AC Adapters that remain in use and contact DCI for a free replacement AC adapter.
Affected products
This recall involves the following model Toshiba-brand AC adapters that accompanied Toshiba-brand laptop computers (and were sold separately) that were imported by Toshiba Canada Limited and sold at various retailers in Canada between approximately April 1, 2008 and April 30, 2014.
Model Name /Number |
Serial Number format with embedded date code |
Date code |
|---|---|---|
G71C0009S110 |
T**0815********** to T**1253********** (Year 2008 Week 15 to Year 2012 Week 53) |
0815 to 1253 |
G71C0009S111 |
T**0815********** to T**1253********** (Year 2008 Week 15 to Year 2012 Week 53) |
0815 to 1253 |
G71C0009S112 |
T**0815********** to T**1253********** (Year 2008 Week 15 to Year 2012 Week 53) |
0815 to 1253 |
G71C0009S113 |
T**0815********** to T**1253********** (Year 2008 Week 15 to Year 2012 Week 53) |
0815 to 1253 |
G71C0009S114 |
T**0815********** to T**1253********** (Year 2008 Week 15 to Year 2012 Week 53) |
0815 to 1253 |
G71C0009S115 |
T**0815********** to T**1253********** (Year 2008 Week 15 to Year 2012 Week 53) |
0815 to 1253 |
G71C0009S210 |
T**0815********** to T**1253********** (Year 2008 Week 15 to Year 2012 Week 53) |
0815 to 1253 |
G71C0009S212 |
T**0815********** to T**1253********** (Year 2008 Week 15 to Year 2012 Week 53) |
0815 to 1253 |
G71C0009S214 |
T**0815********** to T**1253********** (Year 2008 Week 15 to Year 2012 Week 53) |
0815 to 1253 |
G71C0009S410 |
T**0815********** to T**1253********** (Year 2008 Week 15 to Year 2012 Week 53) |
0815 to 1253 |
G71C0009S411 |
T**0815********** to T**1253********** (Year 2008 Week 15 to Year 2012 Week 53) |
0815 to 1253 |
G71C0009S412 |
T**0815********** to T**1253********** (Year 2008 Week 15 to Year 2012 Week 53) |
0815 to 1253 |
G71C0009S413 |
T**0815********** to T**1253********** (Year 2008 Week 15 to Year 2012 Week 53) |
0815 to 1253 |
G71C0009S414 |
T**0815********** to T**1253********** (Year 2008 Week 15 to Year 2012 Week 53) |
0815 to 1253 |
G71C0009S415 |
T**0815********** to T**1253********** (Year 2008 Week 15 to Year 2012 Week 53) |
0815 to 1253 |
G71C0009T110 |
T0815********** to T1253********** (Year 2008 Week 15 to Year 2012 Week 53) |
0815 to 1253 |
G71C0009T111 |
T0815********** to T1253********** (Year 2008 Week 15 to Year 2012 Week 53) |
0815 to 1253 |
G71C0009T112 |
T0815********** to T1253********** (Year 2008 Week 15 to Year 2012 Week 53) |
0815 to 1253 |
G71C0009T113 |
T0815********** to T1253********** (Year 2008 Week 15 to Year 2012 Week 53) |
0815 to 1253 |
G71C0009T114 |
T0815********** to T1253********** (Year 2008 Week 15 to Year 2012 Week 53) |
0815 to 1253 |
G71C0009T115 |
T0815********** to T1253********** (Year 2008 Week 15 to Year 2012 Week 53) |
0815 to 1253 |
G71C0009T116 |
T0815********** to T1253********** (Year 2008 Week 15 to Year 2012 Week 53) |
0815 to 1253 |
G71C0009T117 |
T0815********** to T1253********** (Year 2008 Week 15 to Year 2012 Week 53) |
0815 to 1253 |
G71C0009T210 |
T0815********** to T1253********** (Year 2008 Week 15 to Year 2012 Week 53) |
0815 to 1253 |
G71C0009T212 |
T0815********** to T1253********** (Year 2008 Week 15 to Year 2012 Week 53) |
0815 to 1253 |
G71C000AE110 |
T0815********** to T1253********** (Year 2008 Week 15 to Year 2012 Week 53) |
0815 to 1253 |
G71C000AE111 |
T0815********** to T1253********** (Year 2008 Week 15 to Year 2012 Week 53) |
0815 to 1253 |
G71C000AE112 |
***0804******** to ***1212******** (Year 2008 Month 4 to Year 2012 Month 12) |
0804 to 1212 |
G71C000AE113 |
***0804******** to ***1212******** (Year 2008 Month 4 to Year 2012 Month 12) |
0804 to 1212 |
G71C000AE210 |
T0815********** to T1253********** (Year 2008 Week 15 to Year 2012 Week 53) |
0815 to 1253 |
G71C000AE212 |
***0804******** to ***1212******** (Year 2008 Month 4 to Year 2012 Month 12) |
0804 to 1212 |
G71C000AE410 |
T0815********** to T1253********** (Year 2008 Week 15 to Year 2012 Week 53) |
0815 to 1253 |
G71C000AE411 |
T0815********** to T1253********** (Year 2008 Week 15 to Year 2012 Week 53) |
0815 to 1253 |
G71C000AE412 |
***0804******** to ***1212******** (Year 2008 Month 4 to Year 2012 Month 12) |
0804 to 1212 |
G71C000AE413 |
***0804******** to ***1212******** (Year 2008 Month 4 to Year 2012 Month 12) |
0804 to 1212 |
G71C000AR110 |
***0804******** to ***1212******** (Year 2008 Month 4 to Year 2012 Month 12) |
0804 to 1212 |
G71C000AR210 |
***0804******** to ***1212******** (Year 2008 Month 4 to Year 2012 Month 12) |
0804 to 1212 |
G71C000AR310 |
***0804******** to ***1212******** (Year 2008 Month 4 to Year 2012 Month 12) |
0804 to 1212 |
G71C000AR410 |
***0804******** to ***1212******** (Year 2008 Month 4 to Year 2012 Month 12) |
0804 to 1212 |
G71C000AS110 |
***0804******** to ***1212******** (Year 2008 Month 4 to Year 2012 Month 12) |
0804 to 1212 |
G71C000AS410 |
***0804******** to ***1212******** (Year 2008 Month 4 to Year 2012 Month 12) |
0804 to 1212 |
G71C000BY110 |
T0815********** to T1253********** (Year 2008 Week 15 to Year 2012 Week 53) |
0815 to 1253 |
G71C000BZ110 |
T0815********** to T1253********** (Year 2008 Week 15 to Year 2012 Week 53) |
0815 to 1253 |
G71C000DH110 |
T0815********** to T1253********** (Year 2008 Week 15 to Year 2012 Week 53) |
0815 to 1253 |
G71C000DH410 |
T0815********** to T1253********** (Year 2008 Week 15 to Year 2012 Week 53) |
0815 to 1253 |
G71C000DJ110 |
T0815********** to T1253********** (Year 2008 Week 15 to Year 2012 Week 53) |
0815 to 1253 |
G71C000DJ410 |
T0815********** to T1253********** (Year 2008 Week 15 to Year 2012 Week 53) |
0815 to 1253 |
G71C000DM110 |
T0815********** to T1253********** (Year 2008 Week 15 to Year 2012 Week 53) |
0815 to 1253 |
G71C000DM410 |
T0815********** to T1253********** (Year 2008 Week 15 to Year 2012 Week 53) |
0815 to 1253 |
G71C000DN110 |
T0815********** to T1253********** (Year 2008 Week 15 to Year 2012 Week 53) |
0815 to 1253 |
G71C000DN410 |
T0815********** to T1253********** (Year 2008 Week 15 to Year 2012 Week 53) |
0815 to 1253 |
G71C000DP110 |
***0804******** to ***1212******** (Year 2008 Month 4 to Year 2012 Month 12) |
0804 to 1212 |
G71C000DP410 |
***0804******** to ***1212******** (Year 2008 Month 4 to Year 2012 Month 12) |
0804 to 1212 |
G71C000DQ110 |
***0804******** to ***1212******** (Year 2008 Month 4 to Year 2012 Month 12) |
0804 to 1212 |
G71C000DQ410 |
***0804******** to ***1212******** (Year 2008 Month 4 to Year 2012 Month 12) |
0804 to 1212 |
G71C000DU110 |
T0815********** to T1253********** (Year 2008 Week 15 to Year 2012 Week 53) |
0815 to 1253 |
G71C000DX110 |
T0815********** to T1253********** (Year 2008 Week 15 to Year 2012 Week 53) |
0815 to 1253 |
G71C000DX410 |
T0815********** to T1253********** (Year 2008 Week 15 to Year 2012 Week 53) |
0815 to 1253 |
G71C000DY110 |
T0815********** to T1253********** (Year 2008 Week 15 to Year 2012 Week 53) |
0815 to 1253 |
G71C000DY410 |
T0815********** to T1253********** (Year 2008 Week 15 to Year 2012 Week 53) |
0815 to 1253 |
G71C000F7110 |
T0815********** to T1253********** (Year 2008 Week 15 to Year 2012 Week 53) |
0815 to 1253 |
PA1750-04 |
T0815********** to T1253********** (Year 2008 Week 15 to Year 2012 Week 53) |
0815 to 1253 |
Issue
The flame retardant used in the manufacturing of the components of the affected AC Adapters may lead to a potential of overheating or fire.
As of February 2, 2024, the company has received no reports of incidents or injuries in Canada. In the United States, the company Dynabook America, Inc. (“DBA”), an affiliated company to DCI that operates in the United States, has received 679 reports of potential incidents, and 43 reports of minor burns between 2010 to 2021.
What you should do
Consumers should immediately dispose of all affected AC Adapters that remain in use and contact DCI for a free replacement AC adapter.
For more information, consumers can contact Dynabook Canada Inc. (DCI)’s bilingual consumer support by telephone at 1-800-663-0378, between 9:00 am and 5:00 pm EST, Monday to Friday, by email at DBC-Support@dynabook.com or visit the company website.
Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Dynabook Canada Inc.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
Additional information
Background
Number Sold
The company estimates that approximately 1,289,270 of the affected AC Adapters were sold in Canada and 15.5 million were sold in the United States.
Time Period Sold
The affected products were sold from approximately April 1, 2008 to April 30, 2014.
Place of Origin
Manufactured in China
Details
Recalling Company
Dynabook Canada Inc.
Mississauga, Ontario
Canada
Manufacturers
Delta Electronics, Inc
Taoyuan City
Taiwan
Lite-On Technology Corporation
Neihu District, Taipei 114
Taiwan
Chicony Power Electronics Co., Ltd.
Sanchong District, New Taipei 241
Taiwan
Importer
Toshiba Canada Limited (“TCL”)
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