Various Square D Plug on Neutral (PON) Loadcentres by Schneider Electric recalled due to potential fire hazard
Contact Schneider Electric Canada for an inspection.
This recall involves various Square D Plug on Neutral (PON) Loadcentres by Schneider Electric. Date codes can be found on the packaging label and on the interior of the product. Consumers can contact Schneider Electric for any assistance in determining whether or not their home Loadcentre is affected.
The affected units could overheat, potentially posing a fire hazard.
As of May 25 2022, the company has received one report of an incident in Canada, and no reports of injuries. In the United States, the company has received one report of incident and no reports of injuries.
What you should do
Consumers should immediately contact Schneider Electric Canada to arrange for an inspection.
For more information, consumers can contact Schneider Electric Canada by telephone at 1-888-778-2733, Monday through Sunday from 8:00 a.m. to 5:00 p.m. EST or visit the company website: http://se.com/us/qoloadcenter-safetynotice.
Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Schneider Electric Canada.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
The company reported that 289,694 units of the affected product were sold in Canada and approximately 1.4 million units were sold in the United States.
Time Period Sold
The affected products were sold from December 2019 to January 2022.
Place of Origin
Manufactured in the United States of America
Schneider Electric Canada Inc.
United States of America