Consumer product recall

Various Square D Plug on Neutral (PON) Loadcentres by Schneider Electric recalled due to potential fire hazard

Last updated

Summary

Product
Various Square D Plug on Neutral (PON) Loadcentres by Schneider Electric
Issue
Consumer products - Fire hazard
What to do

Contact Schneider Electric Canada for an inspection.

Affected products

This recall involves various Square D Plug on Neutral (PON) Loadcentres by Schneider Electric. Date codes can be found on the packaging label and on the interior of the product.  Consumers can contact Schneider Electric for any assistance in determining whether or not their home Loadcentre is affected.

This recall involves the following affected product catalogue numbers.
Catalogue Numbers
CQO112L100PGC
CQO112M100PC
CQO112M30PC
CQO112M40PC
CQO112M50PC
CQO112M60PC
CQO112M70PC
CQO116L100PGC
CQO116L100PGRB
CQO116M100PC
CQO116M100PRB
CQO116M30PC
CQO116M50PC
CQO116M60PC
CQO116M60PRB
CQO124L125PGC
CQO124L125PGRB
CQO124M100PC
CQO124M100PCD
CQO124M100PRB
CQO124M30PC
CQO124M40PC
CQO124M50PC
CQO124M60PC
CQO124M70PC
CQO132L125PGC
CQO132L200PGC
CQO132M100PC
CQO132M100PCD
CQO132M125PC
CQO132M150PC
CQO132M200PC
CQO132M60PC
CQO132M70PC
CQO140L125PGC
CQO140L200PGC
CQO140L200PGRB
CQO140M100PC
CQO140M125PC
CQO140M150PC
CQO140M200PC
CQO140M200PCD
CQO140M200PRB
CQO140M60PC
CQO142L225PGC
CQO160L225PGC
CQO160M100PC
CQO160M125PC
CQO160M150PC
CQO160M200PC
CQO160M225PC
QP24100
QP32100
QP32100
QP32100

Issue

The affected units could overheat, potentially posing a fire hazard.

As of May 25 2022, the company has received one report of an incident in Canada, and no reports of injuries. In the United States, the company has received one report of incident and no reports of injuries.

What you should do

Consumers should immediately contact Schneider Electric Canada to arrange for an inspection.

For more information, consumers can contact Schneider Electric Canada by telephone at 1-888-778-2733, Monday through Sunday from 8:00 a.m. to 5:00 p.m. EST or visit the company website: http://se.com/us/qoloadcenter-safetynotice.

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Schneider Electric Canada.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Additional information

Background

Number Sold

The company reported that 289,694 units of the affected product were sold in Canada and approximately 1.4 million units were sold in the United States.

Time Period Sold

The affected products were sold from December 2019 to January 2022.

Place of Origin

Manufactured in the United States of America

Details
Original published date:
Alert / recall type
Consumer product recall
Category
Consumer products - Tools and accessories - Powered tools and equipment
Companies

Distributor

Schneider Electric Canada Inc.

Mississauga (Ontario)

Canada

Manufacturer

Schneider Electric

Lexington, KY

United States of America

Published by
Health Canada
Audience
General public
Identification number
RA-64216