Consumer product recall

Various Chemical Guys brand chemical products recalled due to lack of child-resistant packaging and hazard information

Brand(s)
Last updated

Summary

Product
Various Chemical Guys brand chemical products
Issue
Consumer products - Labelling and packaging
What to do

Immediately stop using the recalled products and dispose of them according to municipal hazardous waste guidelines.

Affected products

This recall involves the three chemical products below
Description UPC Product code Bottle Size
All Clean+ Citrus Base All Purpose Cleaner 816276011318 CLD101 473 mL / 16 fl. oz
Barebones Dark Shine Undercarriage Protectant 816276010168 TVD104 473 mL / 16 fl. oz
Heavy Duty Water Spot Remover 816276011868 SPI108 473 mL / 16 fl. oz
Heavy Duty Water Spot Remover French/English 842850105210 SPI108 473 mL / 16 fl. oz

Issue

The recalled products do not meet the labelling and child-resistant packaging requirements of the Consumer Chemicals and Containers Regulations, 2001 under the Canada Consumer Product Safety Act.

The lack of appropriate labelling information and child-resistant packaging could result in unintentional exposure to the products and lead to serious illness or injury.

As of March 1, 2024, the company has received no reports of incidents or injuries in Canada.

What you should do

Consumers should immediately stop using the recalled products and dispose of them according to municipal hazardous waste guidelines.

For more information and details on how to submit a claim for refund or credit, consumers can contact the company by phone at +1-866-822-3670, from 7:00 am to 5:00 pm PT, Monday to Friday, or by email at customerservice@chemicalguys.com.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Additional information

Background

Number Sold

The company reported that 32,478 units of the affected products were sold in Canada.

Time Period Sold

The affected products were sold from February 2018 to February 2024.

Place of Origin

Manufactured in USA

Details
Original published date:
Alert / recall type
Consumer product recall
Category
Consumer products - Chemicals
Companies

Distributor

Smart, LLC d.b.a Chemical Guys

Torrance, California

USA

Manufacturer

Smart, LLC d.b.a Chemical Guys

Torrance, California

USA

Published by
Health Canada
Audience
General public
Identification number
RA-75245

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