Various "Breeze" style shoes by C. & J. Clark Canada Limited recalled due to potential chemical hazard
Summary
Immediately stop using the products and contact the Company for instructions on how to obtain a refund.
Affected products
This recall involves several versions of Clarks women’s shoes sold under the “Breeze” style name, as reflected above. The shoes were introduced for the Spring/Summer 2022 season and were sold in sizes 5-12 and feature blue uppers and white soles. The shoes include a label on the inside of the upper that includes the size, month and year of manufacture and the article number. The impacted models are the Breeze Ave in Dark Navy [article 26165269], the Breeze Shore in Navy [article 26164910] and the Breeze Step in Dark Navy [article 26166718] and Navy/White [article 26165290]. Customers can identify if their shoes need to be returned by checking the article number. This is the first 8 digits of the 12-digit number and can be found inside the shoe. An example of the label is shown below.
Issue
The Company has become aware that the dye used in the navy fabric of the affected models contains traces of azo dyes. Prolonged and direct contact with the fabric could expose the wearer to the chemical benzidine or dimethoxybenzidine.
As of October 17, 2022, the Company has received no reports of incidents in Canada and no reports of injuries. In the United States, the company has received no reports of incidents and no reports of injuries.
What you should do
Consumers should immediately stop using the recalled product and contact Clarks on how to receive a refund of the purchase price.
For more information, consumers can register for the recall online at http://tinyurl.com/ClarksRecall, or contact Clarks by telephone toll free at 1-800-480-5137 between 6:00 a.m. ET to 6:00 p.m. ET Monday to Saturday or by email at productrecall@customerreply.clarks.com.
Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and C. & J. Clark.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
Additional information
Background
Number Sold
The Company reported that 3585 units of the Breeze Ave in Dark Navy, 807 units of the Breeze Shore in Navy, 818 units of the Breeze Step in Dark Navy and 4829 units of the Navy/White were sold in Canada.
The Company reported that 7,729 units of the Breeze Ave in Dark Navy, 9,272 units of the Breeze Shore in Navy, 25,756 units of the Breeze Step in Dark Navy and 19,393 units of the Navy/White were sold in the United States.
Time Period Sold
The affected units were sold from February 2022 to October 2022.
Place of Origin
Manufactured in China
Details
Distributor
C. & J. Clark Canada Limited
Manufacturer
Qiang Hai Shoes Co. Ltd.,
Shilihe Industrial Zone Guangshui
Guangshui City, Hubei Province
CHINA
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