Various AeonAir, Danby and De'Longhi Dehumidifiers recalled due to Fire Hazard
- Starting date:
- August 4, 2021
- Posting date:
- August 4, 2021
- Type of communication:
- Consumer Product Recall
- Household Items
- Source of recall:
- Health Canada
- Fire Hazard
- General Public
- Identification number:
Last updated: 2021-08-04
- Product: Various AeonAir, Danby and De'Longhi Dehumidifiers.
- Issue: The dehumidifiers could overheat, posing a fire hazard.
- What to do: Immediately stop using the dehumidifier, unplug the unit, and contact the manufacturer handling the recall, New Widetech Industries Co. Ltd., for a refund.
Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC), PROFECO and New Widetech Industries Co. Ltd.
Various AeonAir, Danby, and De'Longhi Dehumidifiers
This recall involves various AeonAir, Danby (Danby Premiere, Danby Generations, Danby Classic, Danby ArcticAire), and De’Longhi brand dehumidifiers. The UPC code and serial number can be found at the back of the dehumidifier on the rating label.
Affected dehumidifier model numbers, UPC codes and serial numbers can be found on the New Widetech’s recall website.
The dehumidifiers can overheat, posing a fire hazard.
As of July 14, 2021 the company has received 2 reports of incidents in Canada, that resulted in fire and/or smoke damage to property. No incidents of injury were reported in Canada. In the United States, the company has received 107 reports of incidents that resulted in fire and/or smoke damage to property. No incidents of injury have been reported in the United States. In Mexico, the company has received no reports of incidents or injuries.
Up to 413,915 units of the affected product were sold in Canada, up to 2,103,028 million units were sold in the United States, and approximately 25,659 units were sold in Mexico.
Time period sold
The affected products were sold from 2009 to 2017.
Place of origin
Manufactured in China.
Rich Achiever Canada Limited
Danby Products Limited
De'Longhi America, Inc
New Widetech Industries Co. Ltd.
New Taipei City
TAIWAN, PROVINCE OF CHINA
What you should do
Consumers should immediately stop using the dehumidifier, unplug the unit, and contact the manufacturer handling the recall, New Widetech Industries Co. Ltd., for a refund.
For more information, consumers can contact New Widetech Industries at toll free number: 877-251-1512 (Hours of Operation: 8 a.m. to 7 p.m. ET Monday through Friday) or visit New Widetech's recall website.
Consumers may view the release by the US CPSC on the Commission's website.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.