USB Charger Adapter recalled due to electric shock hazard
Summary
Immediately stop using the recalled product, dispose of the product in accordance with municipal electronic waste requirements and contact Temu for a refund.
Affected products
This recall involves the USB Charger Adapter with 3 USB ports sold online on Temu.com in colours black, blue and red with barcode 5600210341.
Issue
Health Canada's sampling and evaluation program has determined that the affected product poses an unreasonable risk of electric shock.
As of February 5, 2024, the company has received no reports of incidents or injuries in Canada.
What you should do
Consumers should immediately stop using the recalled USB Charger Adapter, dispose of the product in accordance with municipal electronic waste requirements and contact Temu for a refund.
For more information, consumers can contact Temu by visiting the company "Support Centre" website https://www.temu.com/support-center.html. Affected customers may also log in to their Temu account to identify detailed information of the recall by referring to the “Your Recalls and Product Safety Alerts” page.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.
Additional information
Background
Number Sold
The company reported that 3,349 units of the affected products were sold in Canada.
Time Period Sold
The affected products were sold from May 2023 to December 2023.
Place of Origin
Manufactured in China
Details
Manufacturer
Shenzhen Tiancheng Ruiguang Electronic Technology Co., Ltd.
Shenzhen City, Guangdong Province
China
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