Consumer product recall

​​Urban Shades Roller Shades​ recalled due to strangulation hazard

Brand(s)
Last updated

Summary

Product
Roller Shades
Issue
Consumer products - Strangulation hazard
What to do

Immediately stop using the recalled product, keep it out of reach of children and contact Urban Shades to obtain repair instructions.

Affected products

This recall involves Urban Shades Roller Shades. These fabric blinds wrap around a hollow tube at the top of the of window covering that is operated using a metal chain which hangs on the side. These Roller Shades come in a variety of colours and sizes including an alternating pattern called Zebra Shades. 

Issue

Health Canada has determined that the recalled window coverings do not meet the Corded Window Coverings Regulations and pose a strangulation hazard. Young children may pull looped cords around their neck, or become entangled in the cords, causing a strangulation hazard.

Health Canada recommends cordless window coverings. For more information on the hazard, see Blind Cord Safety

As of June 5, 2026, the company has received no reports of incident or injury in Canada.

What you should do

Consumers should immediately stop using the recalled product, keep it out of reach of children and contact Urban Shades for repair instructions.

For more information, consumers can contact Urban Shades by telephone at 289-201-2071, 10 am to 6 pm EST, Monday to Friday or 12 pm to 4 pm EST on Saturday or by email at info@urbanshades.com.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. 

Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Additional information

Background

Number Sold 

The company reported that 3,500 units of the affected products were sold in Canada. 

Time Period Sold 

The affected products were sold from ​January 2021​ to ​June 2026​. 

Place of Origin 

Manufactured in ​Canada​ 

Details
Original published date:
Alert / recall type
Consumer product recall
Category
Consumer products - Household items
Companies

​​Manufacturer and Retailer​

Urban Shades

Brampton, Ontario

​​Canada​

Published by
Health Canada
Audience
General public
Recall date
Identification number
RA-82180

Get notified

Receive emails about new and updated recall and safety alerts.

Subscribe