This page has been archived on the Web
Information identified as archived is provided for reference, research or recordkeeping purposes. It is not subject to the Government of Canada Web Standards and has not been altered or updated since it was archived. Please contact us to request a format other than those available.
Tristar Products recalls AquaRug shower rugs
- Starting date:
- January 28, 2016
- Posting date:
- January 28, 2016
- Type of communication:
- Consumer Product Recall
- Subcategory:
- Household Items
- Source of recall:
- Health Canada
- Issue:
- Fall Hazard
- Audience:
- General Public
- Identification number:
- RA-56846
Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Tristar Products
Affected products
AquaRug shower rugs
Product description
This recall involves AquaRug with four plastic suction cups. The rugs are intended to provide a slip-resistant surface in the shower or bathtub. The rugs were sold in beige and clear, and in two sizes: 29.5 inches by 17.25 inches for use in the bathtub, and 21.75 inches by 19.75 inches for use in a shower stall. The rugs have a plastic border and only four plastic suction cups, one affixed to the underside of each corner of the rug. "AquaRug" and "As Seen On TV" are printed on the front of the cardboard packaging.
Hazard identified
The four suction cups on the underside of the rugs can fail to prevent slipping, posing a fall hazard to the user.
Health Canada has not received any reports of consumer incidents or injuries to Canadians related to the use of this product.
Tristar Products has received 60 reports of consumers falling in the shower or bathtub while on the recalled rugs including 30 reports of injuries such as bruises, cuts and fractured or broken bones.
Number sold
About 70,000 rugs were sold in Canada and about 1.4 million rugs were sold in the United States.
Time period sold
The recalled products were sold from July 2012 to September 2015.
Place of origin
Manufactured in China.
Companies
- Distributor
-
Tristar Products Inc.,
Fairfield
New Jersey
UNITED STATES
- Distributor
-
TSC Direct, a division of Rogers Media Inc.
Toronto
Ontario
CANADA
- Retailer
-
Bed, Bath & Beyond
Various store locations across Canada
- Retailer
-
DRTV (cross border TV stations)
Various TV stations across Canada
- Retailer
-
AS SEEN ON TV
Various store locations across Canada
- Retailer
-
AS SEEN ON TV GADGETS
Various store locations across Canada
- Retailer
-
I SAW THAT ON TV & MORE
Various store locations across Canada
- Retailer
-
London Drugs
Various store locations across Canada
- Retailer
-
OSIRIS INC. - SHOWCASE
Various store locations across Canada
- Retailer
-
STAPLES BUSINESS DEPOT
Various store locations across Canada
- Retailer
-
THE BAY-NATATIONAL ACCTS PAYABLE
Various store locations across Canada
- Retailer
-
The Shopping Channel
Various TV stations across Canada
- Retailer
-
THE SHOPPING CHANNEL DIRECT
Various TV stations across Canada
- Retailer
-
uniPHARM WHOLESALE DRUG LTD. VALUE DRUG MART
Various store locations across Canada
- Retailer
-
VALUE DRUG MART
Various store locations across Canada
- Retailer
-
WAL-MART CANADA CORPORATION
Various store locations across Canada
-
What you should do
Consumers should immediately stop using the recalled shower rugs and contact Tristar Products for instructions on how to dispose of the rugs and to obtain a free replacement rug.
For more information, consumers can contact Tristar Products at 1-888-770-7125 from 7 a.m. to 6 p.m. CT Monday through Friday or visit the firm's website and click on "Aqua Rug Recall" for more information.
Consumers may view the release by the US CPSC on the Commission's website.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.