Consumer product recall

Trek Bicycle Corporation recalls 720 Disc Bicycles Due to Fall Hazard

Starting date:
January 19, 2017
Posting date:
January 19, 2017
Type of communication:
Consumer Product Recall
Source of recall:
Health Canada
Fall Hazard
General Public
Identification number:

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC), Trek Bicycle Corporation

Affected products

Trek 720 Disc Bicycles and Wheelsets

Product description

This recall involves model year 2015, 2016, and 2017 Trek model 720 Disc bicycles and Bontrager Approved TLR disc 700C 24H Front and Rear Wheels with silver spokes. Trek's model 720 Disc has a lightweight aluminum frame and vibration-damping carbon fork. The bicycle models were sold in 49 through 61 centimetre frame sizes. "Trek" is printed across the bicycle frame. The model number can be found on the down tube.  The aftermarket wheels are marked "Bontrager TLR" on the rim, and will have 24 silver spokes.

Hazard identified

The front brake caliper can come in contact with a broken spoke, posing a fall hazard to the rider.

As of January 19, 2017, Trek has received no reports of consumer incidents or injuries in Canada.

Globally, Trek has received 10 reports of incidents where either the wheel spoke contacted the bike’s brake caliper or the spokes broke at the hub. In the United States, there has been one reported injury of a broken vertebra.

Number sold

Approximately 160 of the recalled bicycles and 40 wheels were sold in Canada. Approximately 800 bicycles and 300 wheels were sold in the USA.

Time period sold

The recalled bicycles were sold nationwide at bicycle shops from November 2014 to October 2016 and aftermarket wheels were sold from March 2015 to November 2016 in both Canada and in the USA.

Place of origin

Manufactured in China.



Trek Bicycle Corporation




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What you should do

Consumers should immediately stop using the recalled bicycles and wheelsets and return the bicycles to a Trek retailer for a free inspection and free replacement wheels.

For more information, consumers may call the Trek customer service line at 1-800-373-4594 or submit questions online.

Consumers may view the release by the US CPSC on the Commission's website.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.