Consumer product recall

Tranyoo T-A11 Fast Charger Adapter recalled due to electric shock hazard

Brand(s)
Last updated

Summary

Product
Tranyoo T-A11 Fast Charger Adapter
Issue
Consumer products - Electrical hazard
What to do

Immediately stop using the recalled product and return it to the store of purchase for refund.

Affected products

This recall involves Tranyoo brand Fast Charger Adaptor with model number T-A11 and UPC 6970791123889. The affected product has Type-C port and Type-A USB port with "PD20W POWERDELIVERY" marking.

Issue

Health Canada’s sampling and evaluation program has determined that the affected product poses an unreasonable risk of electric shock.

As of February 22, 2024, the company has received no reports of incidents in Canada, and no reports of injuries.

What you should do

Consumers should immediately stop using the recalled product and return it to the store of purchase for refund.

For more information, consumers can contact Thinka Creative Ltd. by telephone at 877-697-5124, 9:30am-5:00pm (PST), Monday to Friday, or by email at info@thinka.ca.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Additional information

Background

Number Sold

The company reported that 13 units of the affected products were sold in Canada.

Time Period Sold

The affected products were sold from April 2023 to February 2024.

Place of Origin

Manufactured in China

Details
Original published date:
Alert / recall type
Consumer product recall
Category
Consumer products - Electronics
Companies

Importer

Thinka Creative Ltd.

Richmond, BC

Canada

Manufacturer

Tranyoo

Shenzhen City, Guangdong Province

China

Published by
Health Canada
Audience
General public
Identification number
RA-75189

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