Transport Canada Recall - 2024225 - ALEXANDER DENNIS
Brand(s)
Summary
Affected products
2015 | ALEXANDER DENNIS | ENVIRO500, 2016 | ALEXANDER DENNIS | ENVIRO500, 2017 | ALEXANDER DENNIS | ENVIRO500, 2018 | ALEXANDER DENNIS | ENVIRO500, 2019 | ALEXANDER DENNIS | ENVIRO500, 2020 | ALEXANDER DENNIS | ENVIRO500
Issue
On certain transit buses, the roof hatch (emergency exit) may not be able to be opened. This could prevent occupants from using this emergency exit and/or delay occupants from escaping the bus in an emergency. Note: This recall only affects buses with a double-paned roof emergency exit.
Safety risk
An emergency exit that can't be opened could slow your exit from the bus in an emergency. This could increase the risk of injury.
Corrective actions
Alexander Dennis will notify owners in writing and provide them with updated safety instruction labels and instructions for how to install a secondary release button. Alternatively, Alexander Dennis will arrange for a service team to complete the recall repairs.
Background
Visit Transport Canada’s Motor Vehicle Safety Recalls Database for the original recall.
Additional information
Details
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