Automotive recall

Transport Canada Recall - 2023564 - JAGUAR

Brand(s)
Last updated

Summary

Product
SUV recalled by JAGUAR
Issue
Vehicle - Electrical
What to do

Affected products

2019 | JAGUAR | I-PACE, 2020 | JAGUAR | I-PACE

Issue

Issue: On certain vehicles, the recall repairs completed by a Jaguar dealer during recall H441 (Transport Canada recall number 2023-302) may not have been done correctly. As a result, a second repair is required. On certain vehicles, there could be a problem inside the high-voltage battery. As a result, the battery could create smoke or heat, which can melt or damage the battery and nearby parts. Safety Risk: A battery that overheats can create a fire risk. Corrective Actions: Jaguar will notify owners by mail and advise you to take your vehicle to a dealership to install a software update for the battery energy control module. This software will monitor the high-voltage battery and warn you if it detects a problem. If this happens, the software will reduce the charging capacity to 75% and direct you to bring your vehicle to a dealership to inspect and, if necessary, replace the battery module and/or pack. Jaguar recommends parking your vehicle outside and away from other vehicles or buildings until the recall repairs are completed.

Additional information

Background
Visit Transport Canada’s Motor Vehicle Safety Recalls Database for the original recall.
Details
Original published date:
Alert / recall type
Automotive recall
Category
Vehicles - SUV
Companies
Published by
Transport Canada
Audience
General public
Identification number
RA-74463
Transport Canada ID
2023564

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