Transport Canada Recall - 2022214 - MERCEDES-BENZ
Brand(s)
Summary
Please see corrective actions section below
Affected products
2019 | MERCEDES-BENZ | SPRINTER, 2020 | MERCEDES-BENZ | SPRINTER, 2021 | MERCEDES-BENZ | SPRINTER
Issue
Issue:
On certain vehicles, a software problem could cause the rearview camera image not to appear on the central display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear.
Safety Risk:
A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Corrective Actions:
Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealership to update the rearview camera software.
Additional information
Background
Visit Transport Canada’s Motor Vehicle Safety Recalls Database for the original recall.