Transport Canada Recall - 2022140 - MERCEDES-BENZ
Brand(s)
Summary
Please see corrective actions section below
Affected products
2021 | MERCEDES-BENZ | CLS CLASS, 2021 | MERCEDES-BENZ | E CLASS, 2021 | MERCEDES-BENZ | EQS CLASS, 2021 | MERCEDES-BENZ | GT CLASS, 2021 | MERCEDES-BENZ | S CLASS, 2022 | MERCEDES-BENZ | CLS CLASS, 2022 | MERCEDES-BENZ | E CLASS, 2022 | MERCEDES-BENZ | EQS CLASS, 2022 | MERCEDES-BENZ | GT CLASS, 2022 | MERCEDES-BENZ | S CLASS
Issue
Issue:
On certain vehicles, the DISTRONIC driver assistance system might not detect when the driver removes their hands from the steering wheel. If the driver has a medical emergency (and is unable to drive or loses consciousness), the active emergency stop assist and emergency call functions would not activate.
Note: This recall only affects vehicles equipped with a heated leather steering wheel.
Safety Risk:
If the active emergency stop and emergency call features do not work in an emergency situation, there could be an increased risk of a crash, and there could be a delay in response from emergency services.
Corrective Actions:
Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealership to update the software for the hand detection system.
Additional information
Background
Visit Transport Canada’s Motor Vehicle Safety Recalls Database for the original recall.
Details
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