Automotive recall

Transport Canada Recall - 2022128 - TESLA

Brand(s)
Last updated

Summary

Product
Car recalled by TESLA
Issue
Vehicle - Visual System
What to do

Please see corrective actions section below

Affected products

2018 | TESLA | MODEL 3, 2018 | TESLA | MODEL S, 2018 | TESLA | MODEL X, 2019 | TESLA | MODEL 3, 2019 | TESLA | MODEL X, 2020 | TESLA | MODEL Y, 2021 | TESLA | MODEL Y, 2022 | TESLA | MODEL Y

Issue

Issue:
On certain vehicles, a software problem could cause a computer reset. If you shift to reverse while the computer resets, there may be a delay before the rearview camera image appears on the touchscreen. Canadian regulations require the rearview image to display within 2 seconds of shifting into reverse.
Note: This problem only affects vehicles equipped with Autopilot Computer 2.5 running a firmware release between 2021.44.25 and 2021.44.25.2. This computer reset does not affect other displays or vehicle controls found on the touchscreen.

Safety Risk:
A rearview camera image that is slow to appear could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.

Corrective Actions:
Tesla will email a notice to owners and provide an over-the-air firmware update to fix this problem. There is no further action required if your vehicle has firmware release 2021.44.30 or a later release.

Additional information

Background

Visit Transport Canada’s Motor Vehicle Safety Recalls Database for the original recall.

Details
Original published date:
Alert / recall type
Automotive recall
Category
Vehicles - Car
Vehicles - SUV
Companies
Published by
Transport Canada
Audience
General public
Identification number
RA-64955
Transport Canada ID
2022128

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