Automotive recall

Transport Canada Recall - 2021728 - MERCEDES-BENZ

Brand(s)
Last updated

Summary

Product
Car recalled by MERCEDES-BENZ
Issue
Vehicle - Visual System
What to do

Please see corrective actions section below

Affected products

2021 | MERCEDES-BENZ | S CLASS, 2022 | MERCEDES-BENZ | S CLASS

Issue

Issue:
On a small number of vehicles, certain functions of the MBUX multimedia system do not turn off while driving. This includes applications such as text messaging, the digital owner's manual, or the internet browser. This could create a possible driver distraction.

Safety Risk:
A driver that is distracted could have an increased risk of a crash.

Corrective Actions:
Mercedes-Benz will notify owners by mail and send a wireless over-the-air software update to each vehicle. If the update cannot be completed successfully, you will be notified to schedule an appointment to have the update performed by a dealer.

Additional information

Background

Visit Transport Canada’s Motor Vehicle Safety Recalls Database for the original recall.

Details
Original published date:
Alert / recall type
Automotive recall
Category
Vehicles - Car
Companies
Published by
Transport Canada
Audience
General public
Identification number
RA-65145
Transport Canada ID
2021728

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