Automotive recall

Transport Canada Recall - 2021483 - NISSAN

Brand(s)
Last updated

Summary

Product
Car recalled by NISSAN
Issue
Vehicle - Visual System
What to do

Please see corrective actions section below

Affected products

2021 | INFINITI | Q50, 2021 | INFINITI | QX80

Issue

Issue:
On certain vehicles, a software problem could cause the navigation screen/multifunction control touch screen not to work when the vehicle is started. If this happens, the rearview camera image will not appear on the display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear.
Note: This can happen if the "privacy mode" feature is activated and the vehicle is not started in the following 14 days.

Safety Risk:
A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.

Corrective Action:
Infiniti will notify owners by mail and instruct you to take your vehicle to a dealer to update the telematics control unit (TCU).

Additional information

Background

Visit Transport Canada’s Motor Vehicle Safety Recalls Database for the original recall.

Details
Original published date:
Alert / recall type
Automotive recall
Category
Vehicles - Car
Vehicles - SUV
Companies
Published by
Transport Canada
Audience
General public
Identification number
RA-65382
Transport Canada ID
2021483

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