Transport Canada Recall - 2021349 - MERCEDES-BENZ
Please see corrective actions section below
2019 | MERCEDES-BENZ | SPRINTER, 2020 | MERCEDES-BENZ | SPRINTER, 2021 | MERCEDES-BENZ | SPRINTER
On certain vehicles, a software problem could cause the rearview camera image not to appear on the central display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear.
A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to update the software.
Visit Transport Canada’s Motor Vehicle Safety Recalls Database for the original recall.