Transport Canada Recall - 2021291 -
Brand(s)
Summary
Affected products
2018 | MERCEDES-BENZ | GT CLASS, 2018 | MERCEDES-BENZ | GLB CLASS, 2018 | MERCEDES-BENZ | E CLASS, 2018 | MERCEDES-BENZ | CLS CLASS, 2018 | MERCEDES-BENZ | CLA CLASS, 2018 | MERCEDES-BENZ | GLC CLASS, 2018 | MERCEDES-BENZ | GLE CLASS, 2018 | MERCEDES-BENZ | GLS CLASS, 2018 | MERCEDES-BENZ | GLA CLASS, 2018 | MERCEDES-BENZ | A CLASS, 2019 | MERCEDES-BENZ | E CLASS, 2019 | MERCEDES-BENZ | CLS CLASS, 2019 | MERCEDES-BENZ | GLE CLASS, 2019 | MERCEDES-BENZ | GLS CLASS, 2019 | MERCEDES-BENZ | GLA CLASS, 2019 | MERCEDES-BENZ | GLC CLASS, 2019 | MERCEDES-BENZ | GT CLASS, 2019 | MERCEDES-BENZ | CLA CLASS, 2019 | MERCEDES-BENZ | GLB CLASS, 2019 | MERCEDES-BENZ | A CLASS, 2020 | MERCEDES-BENZ | GLE CLASS, 2020 | MERCEDES-BENZ | GT CLASS, 2020 | MERCEDES-BENZ | GLC CLASS, 2020 | MERCEDES-BENZ | GLB CLASS, 2020 | MERCEDES-BENZ | CLA CLASS, 2020 | MERCEDES-BENZ | CLS CLASS, 2020 | MERCEDES-BENZ | GLA CLASS, 2020 | MERCEDES-BENZ | E CLASS, 2020 | MERCEDES-BENZ | GLS CLASS, 2020 | MERCEDES-BENZ | A CLASS, 2021 | MERCEDES-BENZ | A CLASS, 2021 | MERCEDES-BENZ | GLS CLASS, 2021 | MERCEDES-BENZ | GLA CLASS, 2021 | MERCEDES-BENZ | GLE CLASS, 2021 | MERCEDES-BENZ | GLC CLASS, 2021 | MERCEDES-BENZ | CLA CLASS, 2021 | MERCEDES-BENZ | CLS CLASS, 2021 | MERCEDES-BENZ | E CLASS, 2021 | MERCEDES-BENZ | GLB CLASS, 2021 | MERCEDES-BENZ | GT CLASS
Issue
On certain vehicles, a software problem could cause the rearview camera image not to appear on the central display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear.
Safety risk
A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Corrective actions
Mercedes-Benz will notify owners by mail and send a wireless over-the-air software update to each vehicle. If the update cannot be completed successfully, you will be notified to schedule an appointment to have the update performed by a dealer.
Background
Visit Transport Canada’s Motor Vehicle Safety Recalls Database for the original recall.
Additional information
Details
Get notified
Receive emails about new and updated recall and safety alerts.