Automotive recall

Transport Canada Recall - 2021247 - MERCEDES-BENZ

Brand(s)
Last updated

Summary

Product
SUV recalled by MERCEDES-BENZ
Issue
Vehicle - Heater And Defroster
What to do

Please see corrective actions section below

Affected products

2020 | MERCEDES-BENZ | GLE CLASS, 2020 | MERCEDES-BENZ | GLS CLASS

Issue

Issue:
On certain vehicles, the air conditioning drain hose might be installed incorrectly. This could allow water to leak inside the vehicle. If this happens, electrical components could short circuit. This could affect different parts, such as the door locks and emergency call (eCall) system. It could also result in reduced engine power or cause the vehicle not to start.
Note: If this issue is present in your vehicle, you might notice wet carpets in the driver or passenger footwell and fogged windows.

Safety Risk:
A loss of engine power could increase the risk of a crash. If the doors cannot be unlocked in an emergency situation, it may be difficult to exit the vehicle.

Corrective Actions:
Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to inspect how the air conditioning hose is installed and correct it, if necessary. Mercedes-Benz recommends that you should not use the air conditioning until the vehicle is inspected.

Additional information

Background

Visit Transport Canada’s Motor Vehicle Safety Recalls Database for the original recall.

Details
Original published date:
Alert / recall type
Automotive recall
Category
Vehicles - SUV
Published by
Transport Canada
Audience
General public
Identification number
RA-65612
Transport Canada ID
2021247