Transport Canada Recall - 2020046 -
Brand(s)
Last updated
Summary
Product
SUV recalled by
Issue
Vehicle - Electrical
What to do
Please see corrective actions section below
Affected products
2020 | MERCEDES-BENZ | GLC CLASS, 2020 | MERCEDES-BENZ | C CLASS
Issue
Issue:
On certain vehicles, the communications module for the emergency call system (eCall) may be damaged. As a result, the GPS coordinates of the vehicle may be incorrectly transmitted or missing when an emergency call is made.
Safety Risk:
If the vehicle’s GPS coordinates are unavailable, or provided incorrectly, there could be a delay or no response from emergency services.
Corrective Actions:
Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to replace the communications module.
Additional information
Background
Visit Transport Canada’s Motor Vehicle Safety Recalls Database for the original recall.
Details
Original published date:
Alert / recall type
Vehicle recall
Category
Vehicles - Car
Vehicles - SUV
Companies
Published by
Transport Canada
Audience
General public
Identification number
RA-79696
Transport Canada
ID
2020046
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