Transport Canada Recall - 2019189 -
Brand(s)
Last updated
Summary
Product
Light Truck & Van recalled by
Issue
Vehicle - Lights And Instruments
What to do
Please see corrective actions section below
Affected products
2019 | MERCEDES-BENZ | SPRINTER 2500, 2019 | MERCEDES-BENZ | SPRINTER, 2019 | MERCEDES-BENZ | SPRINTER 4500, 2019 | MERCEDES-BENZ | SPRINTER 3500
Issue
Issue:
A software problem could make it impossible to turn off the high-beam headlights using the switch lever. This problem only affects certain vans with the high-beam assist option.
Note: If this happens, the high-beams can be turned off by turning the headlight switch from the "automatic headlights" position to the "manual headlights" position, or by re-starting the van.
Safety Risk:
High-beam lights that stay on could cause glare and reduce visibility for oncoming traffic. This could increase the risk of a crash.
Corrective Actions:
Mercedes-Benz will notify owners by mail and instruct you to take your van to a dealer to update the body controller software.
Additional information
Background
Visit Transport Canada’s Motor Vehicle Safety Recalls Database for the original recall.
Details
Original published date:
Alert / recall type
Vehicle recall
Category
Vehicles - Light Truck & Van
Companies
Published by
Transport Canada
Audience
General public
Identification number
RA-79257
Transport Canada
ID
2019189
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