This page has been archived on the Web
Information identified as archived is provided for reference, research or recordkeeping purposes. It is not subject to the Government of Canada Web Standards and has not been altered or updated since it was archived. Please contact us to request a format other than those available.
Tomcat Instrument
- Starting date:
- June 28, 2017
- Posting date:
- August 15, 2017
- Type of communication:
- Medical Device Recall
- Subcategory:
- Medical Device
- Hazard classification:
- Type III
- Source of recall:
- Health Canada
- Issue:
- Medical Devices
- Audience:
- General Public, Healthcare Professionals, Hospitals
- Identification number:
- RA-64208
Reason
Periodically fail sample processing due to E18-excessive sample volume errors. Root cause has been attributed to no x-axis holding force during the pipettor homing routine which can cause incorrect homing of the pipettor z-axis. Software anomaly which, in rare cases, can impact the tomcat's pipettor arm, causing the sample pipette tip position to offset slightly lower than normal.
Affected products
Tomcat Instrument
Lot or serial number
SN TC00000291
Model or catalog number
TOMCAT INSTRUMENT
Companies
- Manufacturer
-
Gen-Probe Incorporated, a wholly owned subsidiary of Hologic, Inc.,
10210 Genetic Center Drive,
San Diego.
92121
California
UNITED STATES