Consumer product recall

Thule Inc. Recalls Sprint 528, 569 and 569000 Roof Mounted Bike Carriers

Starting date:
June 24, 2016
Posting date:
June 24, 2016
Type of communication:
Consumer Product Recall
Source of recall:
Health Canada
Product Safety
General Public
Identification number:

Affected products

Thule Sprint 528, 569 and 569000 roof mounted bike carriers

Product description

This recall involves Thule Sprint roof mounted bike carriers with product numbers 528, 569 and 569000 and a date code prior to August 2016. New and improved Thule Sprint bike carriers with the “Thule Bring It! Guarantee” logo on the bottom of the tray and with a date code of August 2016 or later are not included in the recall.

Hazard identified

The clamping mechanism, which is intended to secure the bicycle fork to the bike carrier, can fail.  This can cause the bicycle fork to fall out of the rack, posing a risk of the bicycle separating from the vehicle during transport.

Health Canada has not received any reports of consumer incidents or injuries to Canadians related to the use of this product.

Thule has received 10 reports in Canada where the bicycle fork came loose from the rack, but the rear wheel strap prevented the bicycle from leaving the car.  All incidents involved damage to the vehicle and/or the bicycle. No consumer injuries have been reported.

Number sold

Approximately 2,695 units were sold in Canada.

Time period sold

The recalled bike carriers were sold from December 1, 2013 to May 25, 2016.

Place of origin

Manufactured in China.



Thule Inc.




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What you should do

Consumers should immediately stop using the product and visit the Thule website to arrange for the return of the existing carrier and register for a replacement product.

For more information, consumers may contact Thule by telephone toll-free at 1 (844) 3618939, Monday to Friday, from 8:30 a.m. to 5:30 p.m. (EST) or visit the company's website.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.