Thule Inc. Recalls Sprint 528, 569 and 569000 Roof Mounted Bike Carriers
- Starting date:
- June 24, 2016
- Posting date:
- June 24, 2016
- Type of communication:
- Consumer Product Recall
- Source of recall:
- Health Canada
- Product Safety
- General Public
- Identification number:
Thule Sprint 528, 569 and 569000 roof mounted bike carriers
This recall involves Thule Sprint roof mounted bike carriers with product numbers 528, 569 and 569000 and a date code prior to August 2016. New and improved Thule Sprint bike carriers with the “Thule Bring It! Guarantee” logo on the bottom of the tray and with a date code of August 2016 or later are not included in the recall.
The clamping mechanism, which is intended to secure the bicycle fork to the bike carrier, can fail. This can cause the bicycle fork to fall out of the rack, posing a risk of the bicycle separating from the vehicle during transport.
Health Canada has not received any reports of consumer incidents or injuries to Canadians related to the use of this product.
Thule has received 10 reports in Canada where the bicycle fork came loose from the rack, but the rear wheel strap prevented the bicycle from leaving the car. All incidents involved damage to the vehicle and/or the bicycle. No consumer injuries have been reported.
Approximately 2,695 units were sold in Canada.
Time period sold
The recalled bike carriers were sold from December 1, 2013 to May 25, 2016.
Place of origin
Manufactured in China.
What you should do
Consumers should immediately stop using the product and visit the Thule website to arrange for the return of the existing carrier and register for a replacement product.
For more information, consumers may contact Thule by telephone toll-free at 1 (844) 3618939, Monday to Friday, from 8:30 a.m. to 5:30 p.m. (EST) or visit the company's website.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.
This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.