Health product recall

Tempus Pro Monitor

Last updated

Summary

Product
Tempus Pro Monitor
Issue
Medical devices - Performance
What to do

Contact the manufacturer if you require additional information. 

Audience
Healthcare

Affected products

Affected products Lot or serial number Model or catalog number
Tempus Pro Not applicable. 00-1026-R 00-1007-R 00-1024-R

Issue

i. The device may fail to startup normally, freeze, or reboot. error messages may be displayed, resulting in the device becoming inoperable. These issues could occur during startup or clinical use in the following ways:

  • The Tempus Pro monitor may freeze at the startup screen, display an "mpm application" software error message, or may show an "attention-restart required" message.
  • The Tempus Pro monitor may freeze and automatically reboot either when the user starts the process of recording a 12-lead ECG (by pressing the "start record" button) or after the 12-lead has been recorded when the user presses another button in the 12-lead interface, such as "print" or "view interpretation".
  • The Tempus Pro monitor may automatically reboot during an intermittent connection with the Tempus Pro smart mount.

ii. 12-lead ECG measurements of the Tempus Pro monitor, generated by the standard (louvain) algorithm, could produce inaccurate ECG rhythm and morphology statements. This issue impacts sw versions before vx.36.

Recall start date: April 21, 2025

 

Additional information

Details
Original published date:
Alert / recall type
Health product recall
Category
Health products - Medical devices - Cardiovascular
Companies

Remote Diagnostic Technologies Limited

Ascent 1, Farnborough, United Kingdom, GU14 6XW

Published by
Health Canada
Audience
Healthcare
Recall class
Type I
Identification number
RA-77326

Get notified

Receive notifications for new and updated recalls and alerts by category.

Subscribe