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Consumer product recall

Teavana glass tumblers

Starting date:
May 30, 2013
Posting date:
May 30, 2013
Type of communication:
Consumer Product Recall
Household Items
Source of recall:
Health Canada
Product Safety
General Public
Identification number:

Joint recall with Teavana Corporation of Atlanta, Georgia, Health Canada and the United States Consumer Product Safety Commission (US CPSC)

Affected products

Teavana glass tumblers

Product description

The glass tea tumblers are double-walled beverage glasses. Most models have removable stainless steel tea infuser baskets, removable lids, and ornamental etchings on the inner wall, and were packaged in colour-coordinated cylindrical packages with the SKU number and UPC code found on a sticker on the bottom of the package. Some of the models with a lid were sold as part of a tea gift set. Only one model was sold without a lid or tea infuser basket and was sold in a set of four glasses.

The products come in the following model names, SKU/product codes, and UPC codes:

Products affected by this recall
Model Name SKU/Product Code UPC Code
Akira Travel RED 14 oz. 30921 600 014 10005650
Clouds Travel CPR 14 oz. 31253 219 014 10006051
Flourish Iced Tea Glasses 12 oz. (sold as set of 4 no-lid glasses) 30123 000 012 10005006
Harmony Glass Double Wall 11 oz. TI-DBL TBUL-350 10004174
Izmire Travel GRN 14 oz.  30922 300 014 10005561
Lotus Travel PUR 14 oz. 31254 500 014 10006052
Rhapsody Glass Double Wall 16 oz. TI-DBL TBUL-500 10004248
Six Dragons Double Wall 11 oz. 10004568 000 011 10004568
Six Dragons Double Wall 8 oz. 10004568 000 016 10004569
Symphony Double Wall 8oz. ET-TEATUMB 10003652
Tamira Travel BLU 14 oz. 30920 400 014 10005649
Imperial Blooming Collection Tea Sets with 2 Harmony 11 oz. Tumblers 30331 000 000 10004033
Imperial Blooming Collection Tea Sets with 2 Symphony 8 oz. Tumblers ET BLOOMGIFT 10003651


Hazard identified

The glass tea tumblers can break or shatter, posing a risk of laceration due to glass breakage, as well as possible burn injury if hot liquid contents are released as a result of breakage.

Teavana has been made aware of 16 incidents in Canada, however none of these resulted in injury.

Health Canada has not been made aware of any incidents or injuries to Canadians related to the use of these tumblers.

CPSC is aware of 302 incidents with 6 injuries, related to the use of these tumblers.

Number sold

Approximately 24,850 units were sold in Canada at Teavana stores or online at

Approximately 445,000 units were sold in the United States at Teavana stores or online at

Time period sold

The affected products were sold in Canada from January 2008 until May 2013.

The affected products were sold in the US from August 2007 until May 2013.

Place of origin

Manufactured in China.


Shaanxi Cathay Import and Export Corp.
Anhui Fugang Industrial Co., Ltd.
Sanhe Town
Hong Tai Yang Glass Product Co.
Gushan Town
Teavana Corporation

Images (select thumbnail to enlarge - opens in a new window)

What you should do

Consumers should immediately stop using the glass tea tumblers and return them to a Teavana store location for a free replacement metallic tea tumbler and a complimentary 2 oz. package of Opus Rouge Rooibos Tea. Consumers returning tumblers or glasses sold as part of sets will receive a replacement tumbler and package of tea for each tumbler or glass in that set.   Consumers may also mail the tumblers or glasses to Teavana by calling the company at 1-877-261-1509, and requesting a pre-paid mailer that will be sent at no cost to the consumer for returning the recalled tumblers or glasses.  A free replacement metallic tumbler plus the complimentary tea will be sent at no charge upon receipt of the returned tumblers or glasses.

Consumers may view the release by the US CPSC on the Commission's website.