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Teavana glass tumblers
- Starting date:
- May 30, 2013
- Posting date:
- May 30, 2013
- Type of communication:
- Consumer Product Recall
- Subcategory:
- Household Items
- Source of recall:
- Health Canada
- Issue:
- Product Safety
- Audience:
- General Public
- Identification number:
- RA-33781
Joint recall with Teavana Corporation of Atlanta, Georgia, Health Canada and the United States Consumer Product Safety Commission (US CPSC)
Affected products
Teavana glass tumblers
Product description
The glass tea tumblers are double-walled beverage glasses. Most models have removable stainless steel tea infuser baskets, removable lids, and ornamental etchings on the inner wall, and were packaged in colour-coordinated cylindrical packages with the SKU number and UPC code found on a sticker on the bottom of the package. Some of the models with a lid were sold as part of a tea gift set. Only one model was sold without a lid or tea infuser basket and was sold in a set of four glasses.
The products come in the following model names, SKU/product codes, and UPC codes:
| Model Name | SKU/Product Code | UPC Code |
|---|---|---|
| Akira Travel RED 14 oz. | 30921 600 014 | 10005650 |
| Clouds Travel CPR 14 oz. | 31253 219 014 | 10006051 |
| Flourish Iced Tea Glasses 12 oz. (sold as set of 4 no-lid glasses) | 30123 000 012 | 10005006 |
| Harmony Glass Double Wall 11 oz. | TI-DBL TBUL-350 | 10004174 |
| Izmire Travel GRN 14 oz. | 30922 300 014 | 10005561 |
| Lotus Travel PUR 14 oz. | 31254 500 014 | 10006052 |
| Rhapsody Glass Double Wall 16 oz. | TI-DBL TBUL-500 | 10004248 |
| Six Dragons Double Wall 11 oz. | 10004568 000 011 | 10004568 |
| Six Dragons Double Wall 8 oz. | 10004568 000 016 | 10004569 |
| Symphony Double Wall 8oz. | ET-TEATUMB | 10003652 |
| Tamira Travel BLU 14 oz. | 30920 400 014 | 10005649 |
| Imperial Blooming Collection Tea Sets with 2 Harmony 11 oz. Tumblers | 30331 000 000 | 10004033 |
| Imperial Blooming Collection Tea Sets with 2 Symphony 8 oz. Tumblers | ET BLOOMGIFT | 10003651 |
Hazard identified
The glass tea tumblers can break or shatter, posing a risk of laceration due to glass breakage, as well as possible burn injury if hot liquid contents are released as a result of breakage.
Teavana has been made aware of 16 incidents in Canada, however none of these resulted in injury.
Health Canada has not been made aware of any incidents or injuries to Canadians related to the use of these tumblers.
CPSC is aware of 302 incidents with 6 injuries, related to the use of these tumblers.
Number sold
Approximately 24,850 units were sold in Canada at Teavana stores or online at www.teavana.com.
Approximately 445,000 units were sold in the United States at Teavana stores or online at www.teavana.com.
Time period sold
The affected products were sold in Canada from January 2008 until May 2013.
The affected products were sold in the US from August 2007 until May 2013.
Place of origin
Manufactured in China.
Companies
- Manufacturer
-
Shaanxi Cathay Import and Export Corp.
Xi'an
CHINA
- Manufacturer
-
Anhui Fugang Industrial Co., Ltd.
Sanhe Town
CHINA
- Manufacturer
-
Hong Tai Yang Glass Product Co.
Gushan Town
CHINA
- Distributor
-
Teavana Corporation
Atlanta
UNITED STATES
Images (select thumbnail to enlarge - opens in a new window)
What you should do
Consumers should immediately stop using the glass tea tumblers and return them to a Teavana store location for a free replacement metallic tea tumbler and a complimentary 2 oz. package of Opus Rouge Rooibos Tea. Consumers returning tumblers or glasses sold as part of sets will receive a replacement tumbler and package of tea for each tumbler or glass in that set. Consumers may also mail the tumblers or glasses to Teavana by calling the company at 1-877-261-1509, and requesting a pre-paid mailer that will be sent at no cost to the consumer for returning the recalled tumblers or glasses. A free replacement metallic tumbler plus the complimentary tea will be sent at no charge upon receipt of the returned tumblers or glasses.
Consumers may view the release by the US CPSC on the Commission's website.