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Sysmex Xn-550 Automated Hematology Analyzer
- Starting date:
- May 23, 2017
- Posting date:
- June 12, 2017
- Type of communication:
- Medical Device Recall
- Subcategory:
- Medical Device
- Hazard classification:
- Type III
- Source of recall:
- Health Canada
- Issue:
- Medical Devices
- Audience:
- General Public, Healthcare Professionals, Hospitals
- Identification number:
- RA-63590
Reason
This correction alerts customers to a software bug that prevents specific sample tube types from being remixed after clearing a host computer error. The sample may settle and alter results when operation is resumed following the operator clearing the error.
Affected products
Sysmex Xn-550 Automated Hematology Analyzer
Lot or serial number
More than 10 numbers, contact manufacturer
Model or catalog number
XN-550
Companies
- Manufacturer
-
Sysmex Corporation
1-5-1 Wakinohama-kaigandori
Chuo-ku
651-0073
JAPAN