Health product recall

Syngo.via (2020-10-30)

Starting date:
October 30, 2020
Posting date:
November 13, 2020
Type of communication:
Medical Device Recall
Subcategory:
Medical Device
Hazard classification:
Type II
Source of recall:
Health Canada
Issue:
Medical Devices
Audience:
General Public, Healthcare Professionals, Hospitals
Identification number:
RA-74303



Last updated:
2020-11-13

Affected Products

Syngo.via

Reason

The syngo.via applies following logic to the sorting and handling of time points.

In patient browser, switching to tab patient and "double click" on patient (not study) in the results list does not always "open" (in case a workflow is already assigned) or "open with" (in case no workflow is assigned yet) the most recent (youngest/latest) study date with a workflow.

As behavior is inconsistent, the customer may be confused and depending on the behavior, the claimed workflow will show the existing studies as current and prior or as later, current and prior.

Affected products

Syngo.via

Lot or serial number

More than 10 numbers, contact manufacturer.

Model or catalog number

10496180

Companies
Manufacturer

Siemens Healthcare GMBH

Henkestr. 127

Erlangen

91052

GERMANY