Syngo.via (2020-10-30)

Starting date:

October 30, 2020

Posting date:

November 13, 2020

Type of communication:

Medical Device Recall

Subcategory:

Medical Device

Hazard classification:

Type II

Source of recall:

Health Canada

Issue:

Medical Devices

Audience:

General Public, Healthcare Professionals, Hospitals

Identification number:

RA-74303

Last updated:
2020-11-13

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  Reason
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  Affected products

Affected Products

Syngo.via

Reason

The syngo.via applies following logic to the sorting and handling of time points.

In patient browser, switching to tab patient and "double click" on patient (not study) in the results list does not always "open" (in case a workflow is already assigned) or "open with" (in case no workflow is assigned yet) the most recent (youngest/latest) study date with a workflow.

As behavior is inconsistent, the customer may be confused and depending on the behavior, the claimed workflow will show the existing studies as current and prior or as later, current and prior.

Affected products