SYNGO.VIA (2019-08-19)

Starting date:

August 19, 2019

Posting date:

October 3, 2019

Type of communication:

Medical Device Recall

Subcategory:

Medical Device

Hazard classification:

Type III

Source of recall:

Health Canada

Issue:

Medical Devices

Audience:

General Public, Healthcare Professionals, Hospitals

Identification number:

RA-71113

Last updated: 2019-10-03

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  Reason
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  Affected products

Affected Products

SYNGO.VIA

Reason

Software update to provide feature enhancements and to resolve various defects including the below. These fixes do not affect patient safety.

• Occasionally users are unable to retrieve studies and open the client.
• Reporting templates are displayed in wrong order.
• A potential for patient data to be stolen in a certain component of teamviewer.
• Changes in patient studies do not apply after using merge operation.
• General errors using the mm reading workflow.

Affected products