Health product recall

SYNGO.VIA (2019-08-19)

Starting date:
August 19, 2019
Posting date:
October 3, 2019
Type of communication:
Medical Device Recall
Subcategory:
Medical Device
Hazard classification:
Type III
Source of recall:
Health Canada
Issue:
Medical Devices
Audience:
General Public, Healthcare Professionals, Hospitals
Identification number:
RA-71113



Last updated: 2019-10-03

Affected Products

SYNGO.VIA

Reason

Software update to provide feature enhancements and to resolve various defects including the below. These fixes do not affect patient safety.

  • Occasionally users are unable to retrieve studies and open the client.
  • Reporting templates are displayed in wrong order.
  • A potential for patient data to be stolen in a certain component of teamviewer.
  • Changes in patient studies do not apply after using merge operation.
  • General errors using the mm reading workflow.

Affected products

SYNGO.VIA

Lot or serial number

More than 10 numbers, contact manufacturer.

Model or catalog number

10496180

Companies
Manufacturer

Siemens Healthcare GMBH

Henkestr. 127

Erlangen

91052

GERMANY