Syngo.plaza (2020-08-14)

Starting date:

August 14, 2020

Posting date:

September 18, 2020

Type of communication:

Medical Device Recall

Subcategory:

Medical Device

Hazard classification:

Type II

Source of recall:

Health Canada

Issue:

Medical Devices

Audience:

General Public, Healthcare Professionals, Hospitals

Identification number:

RA-73919

Last updated:
2020-09-18

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  Reason
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  Affected products

Affected Products

Syngo.plaza

Reason

Siemens is releasing a software update VB30C_HF03 that provides feature improvements and resolution of software errors including the ones listed below:

• The syngo.plaza viewer could crash when studies with doubled private tags were received;
• Sporadic error message that a study could not be opened in the syngo.plaza viewer;
• Certain images from specific modalities could lead to a crash of the viewer;
• Under certain circumstances, when the current study had "smart read data" only, prior data was shown instead of the current data;
• Under special circumstances, images of different patients were shown under one patient tab.

Affected products