Health product recall

SYNGO.PLAZA (2018-11-11)

Starting date:
November 11, 2018
Posting date:
November 30, 2018
Type of communication:
Medical Device Recall
Subcategory:
Medical Device
Hazard classification:
Type III
Source of recall:
Health Canada
Issue:
Medical Devices
Audience:
General Public, Healthcare Professionals, Hospitals
Identification number:
RA-68510

Affected products

SYNGO.PLAZA

Reason

Siemens Healthcare is notifying customers of syngo.plaza (version vb30a_hf01 and previous versions) that there is potential for the image orientation labels to be displayed incorrectly. The issue happens once images have been loaded and the user performs rotate and flip operations together and saved changes. The error scenario does not happen when only one of either rotate or flip is performed.

Affected products

SYNGO.PLAZA

Lot or serial number

More than 10 numbers, contact manufacturer.

Model or catalog number

11064436
11249920
11293724

Companies
Manufacturer

Siemens Healthcare GmbH

Henkestr. 127

Erlangen

91052

GERMANY