Synapse PACS Versions 5.7.200 (2021-04-27)

Starting date:

April 27, 2021

Posting date:

May 20, 2021

Type of communication:

Medical Device Recall

Subcategory:

Medical Device

Hazard classification:

Type II

Source of recall:

Health Canada

Issue:

Medical Devices

Audience:

General Public, Healthcare Professionals, Hospitals

Identification number:

RA-75621

Last updated:
2021-05-20

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  Reason
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  Affected products

Affected Products 

Synapse PACS Versions 5.7.200

Reason

Christie Innomed was informed by the manufacturer of a new problem regarding Synapse PACS 5.7.200. In very rare occasions, the wrong patient information may be displayed in the viewer or PowerJacket. This may be seen in the following scenarios:                                          A. When opening studies from the All Patients folder;                                                                                                                                        B. Rapidly switching between patients (opening studies for different patients);

C. In the event of a silent script error that freezes the PowerJacket. Additionally, for studies from a Siemens Modality for PET and CT, Incorrect Max Standard Uptake Values (SUV) may be returned.

Affected products