Consumer product recall

Swarovski Lighting, Ltd. recalls Octa pendant light fixtures

Starting date:
August 31, 2016
Posting date:
August 31, 2016
Type of communication:
Consumer Product Recall
Household Items, Tools and Electrical Products
Source of recall:
Health Canada
Product Safety
General Public
Identification number:

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Swarovski Lighting, Ltd.

Affected products

Swarovski Octa Crystal Pendant Light Fixtures

Product description

This recall involves the single and triple Octa pendant fixtures that come in black and white. The pendant light fixtures measure about 6 inches tall by 3 inches wide by 3 inches long.  The light fixtures hang from a 59 inch electric cord and fixture canopy.

The model numbers are A9950NR700126, A9950NR700127, A9950NR700130, and A9950NR700131.  The model numbers are printed on the product label inside of the fixture canopy.

Hazard identified

The crystal in the light fixture can detach and fall if damaged during shipment, posing an impact hazard.

In Canada, Swarovski Lighting, Ltd received reports of six incidents with no reports of injuries.

Health Canada has not received any reports of incidents or injuries related to these light fixtures.

Number sold

Approximately 85 light fixtures were sold in Canada.

Time period sold

The recalled light fixtures were sold between January 2010 to January 2016.

Place of origin

Manufactured in United States, Austria and Slovenia.



Swarovski Lighting, Ltd.


New York


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What you should do

Consumers should prevent people from walking underneath the light fixtures and contact Swarovski Lighting to schedule a free inspection. Following inspection, if the light fixture was damaged during shipment a replacement pendant light fixture will be provided free of charge. No repair is necessary for undamaged light fixtures. 

For more information, consumers may contact Swarovski Lighting at 1-800-836-1892 from 8:30 a.m. to 5:00 p.m. ET Monday through Friday or online and click on Octa Recall for more information.

Consumers may view the release by the US CPSC on the Commission's website.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.