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Consumer product recall

Sun Glow Window Covering Products of Canada Ltd. recalls roller blind shades

Starting date:
May 11, 2017
Posting date:
May 11, 2017
Type of communication:
Consumer Product Recall
Household Items
Source of recall:
Health Canada
Product Safety
General Public
Identification number:

Affected products

Roller blind shades manufactured by Sun Glow Window Covering Products of Canada Ltd.

Product description

This recall involves roller blind shades custom manufactured by Sun Glow Window Covering Products of Canada Ltd. The roller blind shades being recalled have a stainless steel beaded chain with no tension device attached to the chain.  The products were custom made in different sizes, colours and materials.

The manufacturer’s name can be found on a label on the bottom rail of the blind.

Hazard identified

Health Canada's sampling and evaluation program has determined that the recalled blinds pose a strangulation hazard by having exposed looped operating chains.  Young children may pull looped chains around their neck, posing a risk of strangulation.

As of May 1, 2017, the company has not received any reports of incidents in Canada.

For more information on the hazard, see Window Covering Safety.

Number sold

Approximately 1000 units of the affected products were sold in Canada.

Time period sold

The products were sold between May 2014 and May 2017 at various dealers across Canada.

Place of origin

Manufactured in Canada.


Sun Glow Window Covering Products of Canada Ltd.

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What you should do

Consumers should immediately contact Sun Glow Window Covering Products Canada Ltd. to obtain a free tension device kit.

For additional information and to arrange to obtain a tension device kit, consumers may contact the manufacturer by email, or by telephone at 1-800-668-1728, Monday to Friday, between the hours of 8:30 a.m. and 5:00 p.m., ET.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.