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Consumer product recall

Subaru SGX Series portable generators

Starting date:
July 23, 2013
Posting date:
July 23, 2013
Type of communication:
Consumer Product Recall
Household Items, Tools and Electrical Products
Source of recall:
Health Canada
Product Safety
General Public
Identification number:

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Robin America, Inc.

Affected products

Subaru SGX Series portable generators

Product description

The recalled portable gasoline generators are Subaru brand models SGX3500, SGX5000 and SGX7500. The generators have yellow fuel tanks and black frames with collapsible handles. The word "Subaru" is on the fuel tank and is on the control panel under the Subaru logo.

The product number, or Spec, and serial number are found on the end of the fuel tank above the wheels. Please note that the product number is the first 11 characters only. The product bears the Canadian Standards Association listing number CSA No. 171370.

Generators with the following product numbers and serial numbers are being recalled:

Generators affected by this recall
Model Number Product Number/Spec Description Serial Number
SGX3500 RGR35023020 3500-watt generator 1000243 to 1000481
1000723 to 1000962
1000988 to 1001745
SGX5000 RGR50023020 5000-watt generator 1000665 to 1000875
1001089 to 1001300
1001326 to 1002049
1002506 to 1002929
SGX7500 RGR75023020 7500-watt generator 1000229 to 1000427
1000629 to 1000828
1000889 to 1001937
1001950 to 1002150
1002823 to 1003216

Hazard identified

The fuel tank can leak, posing a fire or burn hazard.

Robin America has received four reports of fuel leakage in the United States. No injury or property damage has been reported.

Neither Health Canada nor the company has received any reports of incidents or injuries related to the use of these generators in Canada.

Number sold

Approximately 490 units of the recalled generators were sold in Canada and approximately 4,100 were sold in the United States.

Time period sold

The recalled generators were sold from September 2011 through May 2013 in Canada, and from September 2011 to January 2013 in the United States.

Place of origin

Manufactured in China.


Robin America Inc.
Lake Zurich
Marindustrial Inc.
Marindustrial Enr.
Marindustrial Inc.
New Brunswick
Renown Industries Ltd.

Images (select thumbnail to enlarge - opens in a new window)

What you should do

Consumers should stop using the subject generators immediately and contact Robin America to schedule a free repair.

For more information, consumers may contact Robin America Inc. by telephone toll-free at 1-866-664-1363 from 8:00 a.m. to 5:00 p.m. EST Monday through Friday, or visit the firm's website and click on Recall at the bottom of the page.

Consumers may view the release by the US CPSC on the Commission's website.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.