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Subaru SGX Series portable generators
- Starting date:
- July 23, 2013
- Posting date:
- July 23, 2013
- Type of communication:
- Consumer Product Recall
- Subcategory:
- Household Items, Tools and Electrical Products
- Source of recall:
- Health Canada
- Issue:
- Product Safety
- Audience:
- General Public
- Identification number:
- RA-34589
Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Robin America, Inc.
Affected products
Subaru SGX Series portable generators
Product description
The recalled portable gasoline generators are Subaru brand models SGX3500, SGX5000 and SGX7500. The generators have yellow fuel tanks and black frames with collapsible handles. The word "Subaru" is on the fuel tank and is on the control panel under the Subaru logo.
The product number, or Spec, and serial number are found on the end of the fuel tank above the wheels. Please note that the product number is the first 11 characters only. The product bears the Canadian Standards Association listing number CSA No. 171370.
Generators with the following product numbers and serial numbers are being recalled:
Model Number | Product Number/Spec | Description | Serial Number |
---|---|---|---|
SGX3500 | RGR35023020 | 3500-watt generator | 1000243 to 1000481 |
1000723 to 1000962 | |||
1000988 to 1001745 | |||
SGX5000 | RGR50023020 | 5000-watt generator | 1000665 to 1000875 |
1001089 to 1001300 | |||
1001326 to 1002049 | |||
1002506 to 1002929 | |||
SGX7500 | RGR75023020 | 7500-watt generator | 1000229 to 1000427 |
1000629 to 1000828 | |||
1000889 to 1001937 | |||
1001950 to 1002150 | |||
1002823 to 1003216 |
Hazard identified
The fuel tank can leak, posing a fire or burn hazard.
Robin America has received four reports of fuel leakage in the United States. No injury or property damage has been reported.
Neither Health Canada nor the company has received any reports of incidents or injuries related to the use of these generators in Canada.
Number sold
Approximately 490 units of the recalled generators were sold in Canada and approximately 4,100 were sold in the United States.
Time period sold
The recalled generators were sold from September 2011 through May 2013 in Canada, and from September 2011 to January 2013 in the United States.
Place of origin
Manufactured in China.
Companies
- Manufacturer
-
Robin America Inc.
Lake Zurich
Illinois
UNITED STATES
- Distributor
-
Marindustrial Inc.
Oakville
Ontario
CANADA
- Distributor
-
Marindustrial Enr.
Montreal
Quebec
CANADA
- Distributor
-
Marindustrial Inc.
Moncton
New Brunswick
CANADA
- Distributor
-
Renown Industries Ltd.
Edmonton
Alberta
CANADA
What you should do
Consumers should stop using the subject generators immediately and contact Robin America to schedule a free repair.
For more information, consumers may contact Robin America Inc. by telephone toll-free at 1-866-664-1363 from 8:00 a.m. to 5:00 p.m. EST Monday through Friday, or visit the firm's website and click on Recall at the bottom of the page.
Consumers may view the release by the US CPSC on the Commission's website.
Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.
Health Canada would like to remind Canadians to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.