Consumer product recall

Step2 Little Helper's Shopping CartTM recalled due to injury hazard

Starting date:
February 27, 2020
Posting date:
February 27, 2020
Type of communication:
Consumer Product Recall
Source of recall:
Health Canada
Product Safety
General Public
Identification number:

Last updated: 2020-02-27


  • Product:
    Step2 Little Helper's Shopping CartTM.
  • Issue:
    Shopping Cart basket can break posing an injury hazard.
  • What to do:
    Consumers should immediately discontinue use of this product and contact Step2 to receive a replacement product.

Joint voluntary recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and The Step2 Company LLC.

Affected products

Step2 Little Helper's Shopping Cart™

Product description

This voluntary recall involves the Step2 Little Helper's Shopping CartTM with the following model numbers and colour combinations: 

  • 8567KL (pink basket with gray cart)
  • 708500 (pink basket with white cart)
  • 700000 (blue basket with tan cart)

The affected product have date code combinations of "5" and "19" (see image 4).

Consumers should check the date codes on the basket located on the center rib on the back of the basket below the handle to make sure they show "5" and "19".  No other colour combinations or date code combinations are affected by this recall. 


Hazard identified

The material the basket is made from may not meet Step2's high quality specifications, causing the material to be more brittle than specified, which may affect the ability of the basket to meet applicable mandatory standards for sharp points and small parts.

As of February 25th 2020, the company has received no reports of broken baskets in Canada and no reports of injuries. In the United States, the company has received twenty-two reports of broken baskets and no reports of injuries.

Number sold

Approximately 3,588 units of the affected product were sold in Canada and approximately 17,000 were sold in the United States.

Time period sold

The affected products were sold from May 2019 to October 2019.

Place of origin

Manufactured in the United States



The Step2 Company, LLC

10010 Aurora-Hudson Road





Images (select thumbnail to enlarge - opens in a new window)

What you should do

Consumers should immediately discontinue use of the product and contact Step2 to receive a replacement product.

Consumers can contact Step2 at 1-800-347-8372 Monday-Friday, 8:00am-5:00pm Eastern Time, or online and click on "Services & Recall" for more information.

Consumers may view the release by the US CPSC on the Commission's website

Please note that the Canada Consumer Product Safety Act prohibits recalled products that pose a danger to human health or safety from being redistributed, sold or even given away in Canada.

Health Canada would like to remind Canadians to report any health or safety incidents or concerns related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.