Consumer product recall

Stanley-Branded "Switchback" and "Trigger Action" Travel Mugs recalled due to burn hazard

Brand(s)
Last updated

Summary

Product
Stanley-Branded "Switchback" and "Trigger Action" Travel Mugs
Issue
Consumer products - Burn hazard
What to do

Immediately stop using the recalled products and contact Stanley for a free product replacement lid.

Affected products

This recall involves certain Stanley-branded "Switchback" and "Trigger Action" travel mugs with a plastic black lid sold in a variety of colors in 355 ml (12 oz), 473 ml (16 oz) and 591 ml (20 oz) sizes.

The following products are affected:

Product

Product Identification Number

Capacity

Lid size

The Switchback™ Travel Mug

20-01437

12 Oz / 0.35 L

2

The Switchback™ Travel Mug

20-01436

16 Oz / 0.47 L

2

The Trigger-Action Travel Mug

20-02030

16 Oz / 0.47 L

2

The Trigger-Action Travel Mug

20-02033

12 Oz / 0.35 L

2

The Trigger-Action Travel Mug

20-02034

20 Oz / 0.59 L

2

The Trigger-Action Travel Mug 2 Pack

20-02034

20 Oz / 0.59 L

2

The Quadvac™ Trigger Action Mug

20-02746

20 Oz / 0.59 L

2

The Quadvac™ Trigger Action Mug

20-02745

16 Oz / 0.47 L

2

The Trigger-Action Travel Mug 2 Pack

20-02030

16 Oz / 0.47 L

2

Issue

The threads on affected lids of the travel mug can shrink when exposed to heat and torque which can cause the lids to unexpectedly detach from the mug during use, posing a risk of burn injury to consumers.

As of December 12, 2024, the company has received 3 reports of incidents for which one burn injury was reported in Canada.  In the United States, the company has received 16 reports of incidents and 2 reports of burn injuries.

What you should do

Consumers should immediately stop using the recalled products and contact Stanley for a free replacement lid, including shipping.  Consumers will be instructed on how to dispose of the products to avoid further risk of injury.

For more information, consumers can contact Stanley by telephone at 1- 866-792-5445, from 8 a.m. to 5 p.m. ET, Monday through Friday, or online at Stanley1913TMrecall.expertinquiry.com or visit www.stanley1913.com and click on the corresponding link to submit a recall claim or obtain more information.

Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and PMI WW Brands dba Stanley1913.

Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada.

Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form.

This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Additional information

Background

Number Sold

The company reported that 184,170 units of the affected products were sold in Canada, and 2.6 million units were sold in the United States.

Time Period Sold

The affected products were sold from May 2016 to December 2024.

Place of Origin

Manufactured in China.

Details
Original published date:
Alert / recall type
Consumer product recall
Category
Consumer products - Household items
Companies

Manufacturer

Haers (Zhejiang Haers Vacuum Containers Co. Ltd) and Ansheng (Zhejiang Ansheng Science & Technology Stock Co., Ltd.

Yongkang, Zhejiang

China

Importer

PMI WW Brands, LLC dba Stanley1913

Seattle, Washington

United States of Ameria

Published by
Health Canada
Audience
General public
Identification number
RA-76673

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